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AI-Driven Quality & Customer Experience Ops Analyst (Hybrid)

Q2

Q2 is seeking a highly analytical Operations Quality Analyst to join the Employee & Experience Enablement (E3) organization in Austin, Texas. This role focuses on monitoring and improving customer interactions, ensuring operational adherence, and leveraging AI tools for efficiency. The ideal candidate will have over 5 years of experience in Quality Assurance or Customer Support Operations, alongside a strong analytical mindset. Benefits include health and wellness programs, hybrid work opportunities, flexible time off, and career development initiatives. #J-18808-Ljbffr

Vacancy posted 4 days ago
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