Security Operations Technician

Seeking a Fire Alarm Technician for a direct hire opportunity with our client in Rockville, MD. This position offers full benefits including PTO, Medical, Dental and 401k! Pay: $30 - $50 per hour (based on experience) Responsibilities Install, maintain, inspect, test, and troubleshoot fire alarm systems in accordance with job specifications, NFPA 72, the NEC, and all applicable state and local codes. Stay current with the latest editions of NFPA 72 and the NEC as they apply to fire alarm systems; apply updates to field work as required. Program, enable, and disable fire alarm systems as required during installation, commissioning, testing, and service calls. Respond to fire alarm system failures, inadvertent alarms, and emergency service calls; diagnose and resolve issues on-site in a timely and code‑compliant manner. Read and interpret fire alarm blueprints, drawings, and project specifications to guide installation and troubleshooting activities. Supervise and participate in AHJ (Authority Having Jurisdiction) inspections; address all noted deficiencies promptly and completely. Order materials as needed and manage on‑site inventory throughout the duration of each project. Operate a company vehicle safely and in accordance with all applicable traffic laws and company vehicle policies. Review project plans and fire alarm drawings; assign duties to apprentices and helpers to execute work efficiently and on schedule. Collaborate with the Director of Operations — who also serves as Project Manager and oversees the commercial division — to ensure projects are completed on time, within scope, and to established quality standards. Coordinate fire alarm work with other subcontractors and trades to ensure efficient use of time and materials and avoid scheduling conflicts. Complete and document service tickets accurately and promptly for all work performed outside of project scope or on individual service calls. Maintain high‑quality standards and detailed documentation throughout all phases of each project. Foster and maintain strong working relationships with clients, vendors, general contractors, and AHJ representatives to support project outcomes. Represent the Company professionally and with integrity on every job site and client interaction. Train, mentor, and provide hands‑on guidance to assigned apprentices and helpers in fire alarm systems, applicable codes, and safe work practices. Maintain consistent communication with the Director of Operations and office staff throughout each project. Adhere to all company policies, OSHA standards, safety protocols, and standard operating procedures at all times. Contribute to a positive, safety‑focused, and collaborative team culture. Qualifications Valid Maryland State Journeyperson Electrician License, or a valid license from a state with Maryland reciprocity. NICET Level III Certification in Fire Alarm Systems, OR a minimum of three (3) years of hands‑on fire alarm installation and service experience with a demonstrated commitment to obtaining NICET Level III certification upon hire. Comprehensive working knowledge of NFPA 72 (National Fire Alarm and Signaling Code), the NEC, and applicable local fire alarm codes. Demonstrated ability to read and interpret fire alarm blueprints, drawings, and project specifications. Experience with programming, enabling, and disabling fire alarm systems. Strong troubleshooting and problem‑solving skills specific to fire alarm systems. Strong team leadership skills, including task delegation, communication, and mentoring of apprentices and helpers. Valid driver's license with a clean driving record. Ability to pass a background check and drug test. High School Diploma or GED. Strong proficiency in English — both written and verbal — to ensure effective communication with customers, team members, and the office. Ability to lift 50+ pounds, squat, bend, and climb ladders as required by the job. Preferred NICET Level III or higher (if not already held, certification must be actively pursued upon hire). Experience with Fire‑Lite and/or Silent Knight fire alarm systems. OSHA 10 or OSHA 30 certification. CPR / First Aid certification. Prior experience coordinating with AHJs, general contractors, and subcontractors on commercial projects. #J-18808-Ljbffr