Operations Manager
Rebel Hospitality New York LLC
Operations Manager
Lead with Purpose. Empower People. Shape Guest Experiences. At Delta Hotels by Marriott Woodbridge, managed by Rebel Hotel Company, we believe that hospitality is more than clean rooms and check-ins - it's about people, moments, and lasting impressions. We're looking for a Rooms Operations Manager who thrives on leading teams, creating exceptional guest experiences, and making a real impact. This is your chance to grow with Rebel Hotel Company, a forward-thinking hospitality group that empowers leaders to be bold, authentic, and innovative. If you're a hands-on leader ready to inspire, we want you on our team.
What You'll Do:
- Lead and mentor the Front Office & Housekeeping teams with a people-first approach.
- Deliver seamless, guest-focused service that builds loyalty and drives satisfaction.
- Manage daily operations, including scheduling, payroll, and brand compliance.
- Partner with Sales, F&B, and Engineering to ensure a unified guest experience.
- Monitor guest satisfaction scores and develop action plans to improve performance.
- Foster a culture of teamwork, training, and continuous improvement.
What Makes This Role Special:
- You're not just managing departments - you're shaping the guest journey from arrival to departure.
- Rebel Hotel Company gives leaders a real voice in decisions - you'll make an immediate impact.
- Be part of a global brand (Marriott) with the backing of a boutique-style management company (Rebel).
- Work in a dynamic environment where flexibility, creativity, and growth are valued.
What We're Looking For:
- 3+ years of leadership experience in Rooms Division, Front Office, or Housekeeping.
- Marriott or branded hotel background strongly preferred.
- A strong communicator and motivator who leads by example.
- Flexible, guest-focused, and detail-oriented, ready to thrive in a fast-paced environment.
- A growth-minded leader who is passionate about people and hospitality.
Why Join Rebel Hotel Company:
- Competitive salary + performance incentives.
- Marriott travel perks and global discounts.
- Comprehensive benefits package (health, dental, vision, 401k, PTO).
- Career advancement opportunities within Rebel's growing portfolio and Marriott International.
- A people-driven culture that values passion, purpose, and innovation.
Job Type: Full-time
Benefits: 401(k), dental insurance, employee discount, health insurance, paid time off, vision insurance
Work Location: In person
$135k - $182.7k
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