Semiconductor Vacuum and Tool Service Engineer

Job Description

Job Description

Semiconductor Vacuum and Tool Service Engineer

Ready to be the expert customers call when uptime matters most? Step into a role where precision maintenance, rapid troubleshooting, and rock-solid documentation keep advanced fab tools running at peak performance.

Core responsibilities

• Deliver onsite and service-center support across: contracted PMs, emergency/unscheduled repairs, consumable swaps, installations, and tool start-ups.
• Leverage operation manuals and technical documentation to identify and resolve root causes of failures.
• Capture detailed records of PM activities, downtime, issues, and hours; produce reports supporting product movement and on-site service justification in the customer’s systems.
• Execute preventive maintenance independently with minimal oversight.
• Order and expedite parts; alert customers and/or management when replacements are needed; repair/replace defective assemblies and validate system recovery.
• Systematically troubleshoot mechanical, hardware, software, and system faults using approved checklists and protocols.
• Apply Finesse training to maintain accurate parts usage and transaction tracking.
• Communicate status, action plans, and timelines directly to customers; escalate complex issues to senior engineering or support teams as required.
• Uphold EBARA safety policies and complete all mandated safety training; maintain a clean, compliant workspace aligned with EBARA and customer standards.
• Perform other related tasks as assigned.

Required capabilities

• Lift 35 lbs. unassisted (floor to waist).
• Interpret and work from electrical/mechanical schematics and diagrams.
• Operate equipment and tooling essential to the role’s core functions.
• Perform in a diverse, fast-paced, and demanding environment.
• Carry out duties without creating risk to self, others, or property.
• Meet EBARA attendance and punctuality expectations.
• Manage pressure and competing deadlines while maintaining teamwork and professionalism.
• If respirator use is required, pass annual fit testing and medical clearance.

Education

• High School diploma or AS in Electronics, or completion of an accredited basic electronics program, or equivalent experience.

Preferred experience

• 4–6 years related experience, preferably in semiconductor manufacturing/support.
• Hands-on mechanical aptitude; familiarity with semiconductor and/or vacuum technology principles.
• Strong customer relations track record.

Technical toolkit

• Component-level troubleshooting.
• Proficiency with Microsoft Office and Internet Explorer.
• Clear written and verbal communication; collaborative relationship-building with teams and customers.
• Detail orientation and quality focus.
• Ability to verify a clean driving record when servicing offsite customers.