Store Manager

Location: 2811 South Front Street, Philadelphia, PA, 19148 Salary: $52,000 - $72,800 a year Job Type: Full-time Number of hires for this role: 1 Qualifications Restaurant management: 2 years (Required) Driver's License (Required) High school or equivalent (Preferred) Job Description SUDH Management LLC. Dunkin' Franchisee. We are one of the fastest-growing Dunkin' operators in New Jersey / Philadelphia, with 25+ locations. Our organization's structure is built on teamwork, responsibility, reliability, and exceptional service. We are looking for extraordinary people to join our unique brand. We are seeking Store Managers with at least three years of experience in QSR or a similar fast-food establishment. Restaurant Manager Job Profile Summary A Restaurant Manager is responsible for providing robust and positive leadership to their team to deliver excellent and friendly guest experiences and operational excellence and for helping to build profitable top-line sales. They are responsible for the overall operation of the restaurant according to Dunkin' Donuts standards and compliance with all applicable laws. Responsibilities Arrive on time to be ready in position at the start of the scheduled shift. Recruit, hire, train, and develop employees. Responsible for the professional growth & development of assistant managers, shift leaders, and sales associates. Communicate job expectations to the team. Assess all store employees' performance; conduct quarterly assistant manager and shift leader reviews and annual overall performance reviews for all employees. Provide coaching and feedback; discipline when appropriate. Coordinate meetings with team members. Hold guests as the highest priority and role model for exceptional guest service. Interact with guests, monitor store performance based on feedback, and follow up on consumer care compliments and complaints. Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety, and sanitation guidelines and complying with local and state laws. Ensure all shifts are appropriately staffed to achieve guest service goals. Execute Brand standards, recipes, and systems while taking appropriate steps to correct deficiencies. Control costs to maximize profitability. Complete weekly and monthly inventory. Complete DCP and other vendor orders weekly or as needed. Maintain temperature and coffee calibration log and daily product orders and throwaway sheets. Execute in-restaurant marketing promotions on time. Execute new product roll-outs, including training, marketing, and sampling. Have basic computer skills. Operate restaurant equipment. Adhere to uniform standards (name tag, collared shirt, hat, apron). Dark blue jeans without rips or holes and nonslip shoes are required. Schedule 9-10 hour shift Six days a week Weekend availability Work Location You are applying for work with a franchisee of Dunkin Donuts, not Dunkin Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners solely responsible for their employees and set their wage and benefit programs that can vary among franchisees. #J-18808-Ljbffr