Refrigeration Technician

BTAC is seeking experienced HVAC/R Service Technicians to join our dedicated Service department in Lubbock, TX. As a valued member of our team, you will play a key role in delivering high-quality refrigeration and HVAC services to our customers. BTAC is committed to providing a supportive work environment, competitive benefits, and opportunities for professional growth. If you are passionate about customer service and ready to take on new challenges, we encourage you to apply and become part of a company that values expertise and reliability.

Responsibilities

• Analyze, diagnose, and resolve customer HVAC/R issues in a courteous, professional, and timely manner
• Identify and address potential problems to prevent unexpected breakdowns or callbacks
• Maintain strong customer relations and actively solicit feedback and reviews
• Promote and offer maintenance contracts to customers
• Complete all required forms and paperwork accurately and promptly
• Adhere to all safety procedures and company policies
• Follow check-in and check-out procedures as required
• Properly maintain and care for company tools, equipment, and vehicles

Qualifications

• High school diploma or equivalent (preferred)
• 5 years of HVAC/R experience (preferred)
• Valid driver's license (required)
• EPA certification (preferred)
• Strong customer service and communication skills
• Ability to work independently and as part of a team

Benefits

• 401(k) with company matching
• Health, dental, and vision insurance
• Life and disability insurance
• Flexible spending account and health savings account options
• Employee discounts
• Paid time off
• Bonus pay opportunities