PATIENT CARE CLERK

Salary: $18.15 - $20.69 Hourly
Location : Waco, TX, TX
Job Type: Full-Time
Department: JAIL MEDICAL
Opening Date: 06/02/2026
Closing Date: 9/2/2026 5:00 PM Central
FLSA: Non-Exempt


Position Summary
Under the direction of a supervisor, performs clerical and office work of a repetitive and routine nature requiring accurate typing and knowledge of Sheriff's Office policies and procedures. Medical Clerk will be performing a variety of general and advanced clerical tasks including maintenance of file systems, logs, and records and compiling information to assist in the efficient accomplishment of support activities.

Essential Functions

• Initiates the medical record by creating and processing the patient care record folder and maintain scanned documents in the electronic medical record
• Ensures availability of treatment information by filing and retrieving patient records
• Perform other clerical duties such as scanning, photocopying, ordering and issuing supplies; and sending, receiving, sorting, and distributing mail
• Answer telephone calls in a courteous and efficient manner, route incoming calls to appropriate persons or offices, or takes messages
• Scheduling medical, dental and mobile radiology appointments
• Archiving records, cleaning out files and boxing files
• Review all inmate intake paperwork for errors and completion
• Send Request of Information via fax to inmate-patient providers to obtain past medical information.
• Scan Request of Information returns in a timely manner, and create tasks to appropriate team members (Mental Health NP, HOTBHN, Medical Providers, and Nursing)
• Scan dental visit paperwork in CorEMR
• Assist with preparing chain for transport paperwork in EDOC and CorEMR
• Assist with inmate-patient paperwork for outside provider appointments as needed
• Assist with inmate-patient scheduling
• Regular attendance and timeliness are required

LIMITATIONS AND DISCLAIMER: The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

Minimum Requirements
EDUCATION:

Required:

• High School diploma or GED

SKILLS ~ EXPERIENCE:

Required:

• 1 year of clerical experience
• Current and valid TX driver's license and a safe driving record
• Applicant must be twenty-one years of age on /or before date of hire
• Must maintain personal loyalty to the Sheriff
• General knowledge of basic hardware and software and uses of a variety of different computer operating systems such as Microsoft Office Work, Excel, Outlook
• General skill in operating standard office equipment such as personal computers, calculators, and telephones
• Maintains good interpersonal relations (the manner in which the employee responds emotionally and verbally) with the public, or other employees, and supervisors
• Possess a thorough understanding of the importance of confidentiality
• Knowledge of modern office practices concerning recordkeeping
• Possess a thorough understanding of the jail management records system
• Ability to accurately sort, file, and retrieve material using alphabetical, numerical, or chronological systems
• Keen attention to detail; careful and accurate data entry

DISCLAIMER: McLennan County will conduct background checks on new hires that will include a criminal background check related to convictions and deferred adjudications in the past seven years and may include credit reports, motor vehicle records, employment records, and educational attainment. A conviction or deferred adjudication is not an automatic bar to employment. Each case is considered individually.

Supplemental Information
Disqualifiers:

• Undesirable character or reputation
• A felony conviction or felony deferred adjudication against the laws of this state, another state, or the United States
• Conviction, including court-ordered community supervision or probation for any criminal offense above the grade of Class B Misdemeanor, or a Class B Misdemeanor within the last ten (10) years
• Arrested for DWI or DUI in the past ten (10) years
• Currently under indictment for any criminal offense
• Sold or manufactured any illegal drugs
• Conviction, guilty plea, or probation for any family violence offense
• Discharge from any military service under less than honorable conditions, or any other characterizations of service indicating bad character

All Employees

1. Must be committed to achieving excellence in assigned duties, always in service of the county and community
2. Must have ability to earn and keep the trust of fellow employees and the community at large
3. Must be approachable and ready to help fellow employees and the general public

ENVIRONMENTAL FACTORS:

• Contact with clients and persons accursed or adjudicated of misdemeanor and felony offenses, visitors and general public
• Work is performed mostly indoors in a 24-hour/7-day confined, security facility
• Climate-controlled environment. Significant contact with the public, elected officials, department heads, and other County employees

PHYSICAL DEMAND REQUIREMENTS:

• While performing the duties of this job, the employee is regularly required to talk or hear
• The employee frequently is required to stand. The employee is occasionally required to walk; sit; use hands to find, handle, or feel objects, reach with hands and arms; stoop and kneel
• Must be able to safely lift 20lbs.
• Although directed not to engage in physical contact with inmates, individual must be able to physically avoid combative or aggressive inmates and may occasionally become involuntarily engaged with combative inmates

HOURS / SPECIAL CONDITIONS: Must be willing to work overtime, weekends, holidays, rotating shifts, evenings and nights.


McLennan County will conduct background checks on new hires that will include a criminal background check related to convictions and deferred adjudications in the past seven years and may include credit reports, motor vehicle records, employment records, and educational attainment. A conviction or deferred adjudication is not an automatic bar to employment. Each case is considered individually.
McLennan County offers a full range of employee benefit programs for eligible employees and their families. These programs include group health plans for medical with an option to open a Health Saving Account (HSA) with a County-paid contribution of $2000 over a year. We offer dental and vision coverage, an Employee Assistance Program (EAP), life and long & short term disability insurance, flexible spending accounts for health care and dependent care accounts. Employees participate in the Texas County & District Retirement System (TCDRS) with a $2.50 County match for every $1.00 of employee contribution. In addition to these benefits we offer 12 paid holidays and a free gym membership program for health plan participants.

*Note: These benefits are for full time McLennan County employees only. Part time Mclennan County employees are only eligible to participate in the Retirement System. Community Supervision and Corrections Department (CSCD) employees recieve a different benefit package through the state.