Payroll Coordinator

About Erie Home

At Erie Home, we are powered by people on a single mission to make homeownership easy. We’ve crafted a team of the very best to ensure we make a difference by winning every day. In addition to serving our customers, Erie Home strives to build a welcoming and inclusive workplace. We are proud to be a certified Great Place to Work® as well as a multi-year recipient of Top Workplaces recognition.

From competitive medical benefits to people-focused committees like the Women’s Committee, Diversity & Inclusion Committee, and VetConnect, we are dedicated to making Erie Home a workplace where you can win every day. Come grow your career with us.

Why Erie Home

• We Win – Being driven every day to win is who we are
• People Powered – Recognized as a top Ohio and U.S. workplace by Great Place to Work®, Energage, and more
• Family Feel with Enterprise-Level Resources – You are important to us, and we’ve built a culture you’ll love
• Support – Inclusion, sustainability, and reliability surround everything we do
• Personal Growth – Dedicated to providing resources and encouragement for employee growth
• Mobility – Locations throughout the U.S. and Canada, with continued expansion

Position Summary:
The Payroll Coordinator supports the execution of payroll operations across the United States and/Canada by preparing, validating, and processing payroll data. This role ensures accuracy, timeliness, and compliance while delivering strong customer service and supporting payroll audits, reporting, and year-end activities

Essential Duties and Responsibilities:  

• High-Volume Processing & Data Integrity: Execute end-to-end payroll for U.S. and Canadian populations, specializing in UKG Pro and WFM. You will pull time data, manage wage changes, and process complex variable pay (bonuses, commissions, and draws).
• System Reconciliations & Exception Management: Perform targeted reconciliations between UKG and payroll data from multiple platforms to catch and resolve discrepancies before payroll is processed
• Employee Experience & Service: Manage the payroll inbox, serving as the face of the department by resolving employee inquiries.
• Audit Readiness & Documentation: Maintain the payroll records and documentation for every pay run, including signed authorizations and reconciliation spreadsheets, ensuring we remain compliant and have an audit trail.
• Strategic Support: Assist with payroll audits and reconciliation to ensure data accuracy and compliance. Assist with quarterly reporting and year-end activities.

Experience and Minimum Qualifications:

• High school diploma or equivalent.
• 2+ years of payroll experience in a large organization.
• Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without “dropping the ball.”
• Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a “roll up your sleeves” and “win every day” mentality.
• Hold oneself accountable and responsible while being self-driven in accomplishing goals.
• Detail-oriented and can focus on task at hand by finding the most efficient and effective pathway to completion.
• Excellent verbal and written communication skills at all levels to communicate with internal and external stakeholders articulately.
• Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection.
• Ability to provide timely and empathetic service through all communication channels keeping peer and customer needs first.
• Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access).
• Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). 

Preferred Knowledge, Skills, Abilities or Certifications:

• Basic understanding of payroll processes in U.S. and Canada
• Strong attention to detail and accuracy
• Ability to manage multiple priorities in deadline-driven environment
• Strong customer service and communication skills
• Ability to handle sensitive and confidential information.
• Experience with UKG Pro or similar payroll systems
• Experience supporting multi-state and Canadian payroll environments
• Proficiency in Microsoft office, strong excel skills preferred (VLOOKUPs, Pivot Tables)
• Ability to analyze data received to spot risks and trends in the data

Travel Requirements:

• No travel required. 

Overtime/Additional Hours Requirements:

• May be requested to work overtime on evenings and weekends dependent on business need. 

Physical Requirements:

• Normal office environment.
• Performs indoor work in a climate-controlled environment.
• Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Are We Your Company?

Focused on Growth Erie Home is dominating the home improvement industry as we continue to grow. We work hard and play harder. With offices across the U.S. and Canada, our diverse team spans marketing, sales, installation, and service. We are committed to employee growth through:

• Innovating, Always – Providing cutting-edge solutions for employees and customers
• Partnering with Our Customers – Building trusted relationships at the core of everything we do
• Empowering Employees – Creating opportunities for growth and success in a supportive environment
• Supporting Our Communities – Giving back to the places our customers and employees call home

What We Offer

• Industry-leading compensation package
• Competitive medical, dental, and vision benefits after 60 days
• Retirement savings plan with company match
• Paid parental leave and generous paid time off programs
• On-campus fitness programs and meal delivery services
• Comprehensive health, wellbeing, financial wellness, and childcare benefits
• Opportunities for growth and advancement

Additional Perks

• Employee assistance program with 24/7 legal, financial, and counseling support
• Employee discount marketplace with thousands of savings options
• Flexible Gym membership
• Employee resource groups, including VetConnect and the Women’s Committee

Awards and Recognition

Erie Home has been recognized as a top workplace by The Plain Dealer, is a multi-year recipient of Top Workplaces USA by Energage, and is Great Place to Work® Certified™ . Additional recognitions include:

• Remodeling 550 list placements
• Qualified Remodeler Top 500 rankings
• Smart Culture Awards for employee-focused culture
• Inc. 5000 and Inc. 5000 Regionals: Midwest growth recognition

Diversity and Equal Opportunity

Erie Home is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Employment decisions are made without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, genetic information, veteran status, or disability, in accordance with applicable law.