Personal Banker II or Senior Banker

Overview Come to work for a company you can be proud to work for... and enjoy comprehensive benefits and career growth opportunities and options. The hiring range for this opportunity is $21.00 to $27.00 per hour plus incentive opportunities, creating a competitive total compensation package based on our pay scale, and may be modified by location and is commensurate with qualifications and experience. Position Summary & Mission: We, at Tri Counties Bank, believe in the vision of the helpful and caring Community Banker. As a Personal or Senior Banker, you will establish and grow relationships of trust with Tri Counties Bank’s customers by listening to them with attention and care, learning about their financial circumstances, assisting them with transactions, and introducing them to products and services that address their needs and goals. SCOPE & COMPLEXITY: Conduct an average of approximately 12 or more customer conversations daily. Key Features to Present to Customers Consumer Checking Accounts Consumer Savings Accounts Certificates Of Deposit Online Banking Bill Pay Mobile Banking Debit Cards Overdraft Privilege Coverage Continuously update a customer relationship management database with records of all customer interactions, whether in person, by telephone, or other modes of communication. Maintain collaborative relationships with other Tri Counties Bank financial services professionals providing specialized services in: Home mortgage lending Investment Advisory Commercial Lending Business Corporate & Purchasing Cards Treasury Management Merchant Card Services Direct Banking Major Responsibilities Begin with a personal welcome to everyone who calls or comes into a branch. Show the customer they are valued. Use every customer interaction as an opportunity to have quality conversations and individually understand the financial needs and goals of our customers. Share knowledge about Tri Counties Bank services, products, and partners to help customers save money, make more money or make their banking more convenient. Employ appropriate solutions for customers. Follow through and honor commitments to ensure their financial needs and goals are fulfilled. Senior Banker Responsibilities All listed previously and: Employ appropriate solutions for customers. Follow through and honor commitments to ensure their financial needs and goals are fulfilled. Be a leader by living the One Team concept which includes personal joint calling efforts by collaborating with business partners to acquire, expand, and retain customer relationships. Coach and develop branch team members on product knowledge, relationship building, partner collaboration, and skill development. Other Responsibilities Maintain accurate sales records and regularly reviews sales results with Branch Manager and prepares an action plan taking appropriate steps to meet/exceed sales objectives. Ensure that all customer transactions, ranging from check cashing to cash depositing to loan payments to counting currency and coin, are handled accurately and timely according to guidelines. Maintain a current understanding of Bank policies and procedures. Maintain a current understanding of and ensure compliance with regulations that include but are not limited to: Bank Secrecy Act, USA PATRIOT Act, suspicious activity reporting, Reg B/fair Lending, Reg Z/Trust in Lending, Reg DD/Trush in Savings, Expedited Funds Availability Act, Gramm-Leach-Bliley Act, Community Reinvestment Act and the SAFE Act. Assist in training branch team members on product knowledge and skill development when necessary. Assist other team members in non-primary assigned duties whenever necessary and perform other work-related duties as assigned. Education, Experience and Other Skills High school diploma or GED required. Previous sales and cash handling experience, preferred. Effective verbal and written communication skills. Ability to utilize personal computers and Windows based programs. Able to successfully complete Bank product and sales training courses and appropriate certifications. Able to be registered as a mortgage loan originator (MLO) in the Nationwide Mortgage License System and Registry (NMLS). Senior Banker Qualifications All skills listed previously and: Above average working knowledge of Bank products and consumer lending. Previous experience with bank sales as a Personal Banker. Ability to lead and direct others. Physical Requirements May be required to lift up to 25 pounds. Company Profile & Equal Opportunity Established in 1975, Tri Counties Bank is a wholly-owned subsidiary of TriCo Bancshares (NASDAQ: TCBK) headquartered in Chico, California with corporate offices in Roseville, South San Francisco, and Bakersfield, with assets of nearly $10 billion and 50 years of financial stability. Tri Counties Bank is dedicated to providing exceptional service for individuals and businesses throughout California with more than 75 locations, advanced mobile and online banking, and access to approximately 40,000 surcharge-free ATMs nationwide. Tri Counties Bank prioritizes serving clients with local bankers and local decision-making, backed by corporate philanthropy, community engagement, employee volunteerism and investments. Recognized by various publications as among the Top Workplaces and Best Banks, Tri Counties Bank recruits and retains diverse and talented team members. Tri Counties Bank is an Affirmative Action and Equal Opportunity Employer, Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability/Veteran. #J-18808-Ljbffr Tri Counties Bank