Restaurant Manager

Company Description

Rated #1 Italian Restaurant in Las Vegas with the TripAdvisor Certificate of Excellence award!

Adjacent to the Las Vegas Convention Center and just one block from the world-famous Las Vegas Strip, the legendary Westgate Las Vegas Resort & Casino provides a fun, challenging and rewarding work atmosphere. Help create remarkable guest experiences at our world-class resort, which features a lively casino that is home to the world's largest Race & Sports Book; incredible restaurants, nightlife, and live entertainment; and the convenience of a Las Vegas Monorail station onsite for easy access to the Las Vegas Strip. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you'll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

About Fresco Italiano

Step into the vibrant world of Fresco Italiano, where culinary delights await at every turn! Indulge your senses in the tantalizing aromas and flavors of our carefully crafted Italian cuisine favorites, each dish a masterpiece of freshness and local flavor. From the first bite to the last, our chefs pour their passion into every creation, ensuring a symphony of taste that will leave you craving more. But it's not just about the food - it's about the experience. As you enter Fresco Italiano, you're enveloped in an atmosphere of warmth and hospitality, greeted by a team of smiling faces who treat you like part of the family.


Job Description

To ensure objectives are met in the Restaurant. Responsible for complete restaurant organization. Directs and coordinates all activities regarding the restaurant by performing the following duties personally or through subordinate supervisors.

Duties

• Maintains current and accurate Standard Operating Procedures, including service standards, cash handling, menu preparation specifications, safety and security, purchasing, ordering, receiving, stocking, requisitioning, and internal audit policies while ensuring adherence to all department and company procedures.
• Oversees staff management, including recruitment, interviewing, selection, orientation, training, performance evaluations, discipline, attendance documentation, and enforcement of grooming and company policies.
• Develops and implements ongoing staff training and sales incentive programs, conducts regular team meetings and training sessions, and ensures staff compliance with State Health Regulations and company standards.
• Prepares and manages staff schedules, labor forecasts, and staffing levels to meet guest service standards while maintaining budget guidelines.
• Oversees outlet financial performance, including revenue forecasting, monitoring analytical data, controlling front-of-house expenses, and ensuring operations remain within budgeted guidelines.
• Maintains outlet inventory and beverage controls, including par stock levels and liquor/beverage requisitions in accordance with department procedures.
• Ensures compliance with cash handling, POS procedures, and financial controls, including voids, management functions, missing check research, guest check audits, and buffet/special event check controls.
• Monitors staff adherence to opening, operating, and closing procedures, maintaining operational checklists and documentation.
• Responds to guest and owner inquiries, concerns, and complaints promptly and professionally to ensure exceptional service.
• Authorizes discounted or complimentary guest relation checks within department guidelines.
• Participates in the company's monthly Goals & Measurements Program.

Supervisory Responsibilities

• Directly supervises team members in the location.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include training and coaching team members.
• Planning, assigning, and directing work.
• Assisting in appraising performance and rewarding team members.
• Addressing complaints and resolving problems.

Qualifications

• The Team Member must regularly lift and/or move up to 50 pounds.
• Follow instructions without close supervision.
• Must be able to work weekends and holidays as needed.
• Required to pass a background screen, drug test, and prove eligibility to work in the United States.
• TAM Card (Alcohol Awareness Training).
• Food Handler Safety Training Card (Health Card).

Additional Information

Why Westgate?

• Comprehensive health benefits - medical, dental and vision
• Paid Time Off (PTO) - vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email View email address on click.appcast.io with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.