Warehouse Operator & Backup Delivery Driver

: Now is the best time to join Johnstone Supply. As our Warehouse Operator & Backup Delivery Driver, you will be at the heart of our supply chain, managing incoming and outgoing products, maintaining accurate inventory, and creating a safe, efficient workspace for yourself and your colleagues, while also creating an exceptional experience for our customers. Our customers are professional certified Technicians and Contractors who come to Johnstone for our product selection, expertise, and quality service. Johnstone is growing, and so can you. As a wholesale distributor, our Warehouse Operator & Backup Delivery Driver are major contributors in establishing Johnstone Supply as a leader in our industry; they work to support local contractors in their day-to-day work to help ensure that everyone who partners with Johnstone is successful. Position responsibilities:

• Responsible for executing the branch delivery operations within the assigned service area. Key duties include safely operating company vehicles, optimizing route sequencing, verifying order accuracy, loading and unloading deliveries, handling product returns, and providing exceptional customer service. This role also involves capturing and relaying customer feedback to support service improvement initiatives.
• Safely operate company vehicles and equipment consistent with DOT, state and company standards.
• Maintain positive relationships with customers by providing “exceptional service” that includes accurate and timely delivery of products.
• Perform routine inspections and preventative maintenance on assigned equipment and refer defects or need for repairs to supervisor.
• Load and unload trucks.
• Verify customer shipments against shipping manifests for accuracy.
• Prepare route to ensure timely, accurate and efficient deliveries.
• Fills or assists in filling customer orders by picking product using RF scanner, ensuring accuracy by scanning barcodes; placing and, or packing product into cartons or onto a pallet to provide damage-free shipment.
• Drive straight body vehicles including box truck to deliver supplies and equipment to customer's place of business or job site.
• Maintain cleanliness of inside of truck, cab and box.
• Maintain telephone or radio contact with supervisor to receive expedited delivery instructions.
• Immediately communicate delivery, traffic and safety issues to supervisor.
• Record sales or delivery information as applicable, obtain customer signature on receipt for pick up or delivery.
• Serve as a key field contact for gathering accurate customer service and delivery expectations.
• Performs general warehouse and other duties as assigned.

Position requirements:

• High School Diploma or GED (or equivalent experience), with a clean driving record.
• Ability to lift and carry up to 50 lbs. regularly (with occasional heavier lifts using equipment).
• Skill to operate heavy equipment, including delivery vehicles, forklifts, and pallet jacks.
• Basic math skills, including addition, subtraction, multiplication and division.
• Basic computer skills and familiarity with inventory management systems.
• A safety-first mindset and strong attention to detail.
• Valid Driver's License required.
• CDL License Preferred but not required.

Johnstone Supply is strongly interested in hiring a great candidate that exhibits work behaviors & values that are conducive to building and maintaining a strong and effective company culture. These behaviors include:

• Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely.
• Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly.
• One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team.
• Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity.
• Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions.

At Johnstone Supply, we recognize that our employees' growth, well-being, and success drives the company's success. We offer a competitive wage, in addition to health and wellness benefits including customizable plans for medical, dental, vision coverage, and options for alternative care. We provide the resources you need to take charge of your well-being, including:

• Paid Time Off (PTO) - 3 weeks of PTO for individual contributors and 4 weeks for leaders
• Safe Harbor 401(k) - 100% employer match up to 5% of base pay and immediately vests
• Holiday pay - we recognize and pay our employees for 7.5 holidays per year
• Employer subsidized medical, dental, and vision plans.
• Employer paid life insurance and long-term disability
• Voluntary short-term disability, accident and critical illness insurance
• 24/7 Access to virtual care/telehealth options, and Parental Time Off
• Flexible spending accounts (FSA)
• $100 wellness reward for completing annual health check-up
• Employee Assistance Program (EAP) for you, and your family
• Coverage for chiropractic, acupuncture, and message therapy services
• Tuition reimbursement, up to $5,250 per year
• Employee referral bonus program - earn up to $4,000 per year
• Employee service milestone recognition program
• Employee discounts on products & retail discounts
• Variety of incentive plans for employees
• Bi-weekly pay days on every other Friday
• Opportunity to apply for the John M Shank Memorial Scholarship Fund, available to both Johnstone employees and children of employees

We understand that our employees are the cornerstone of our success. Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience.

Johnstone Supply is North America's leading wholesale distributor of HVACR equipment, parts, and supplies. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 distribution centers throughout North America resulting in over $4 billion in annual sales. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google, and Fujitsu, to provide contractors with world class products, technical expertise, and quality service.

EOE & E-Verify Participating Employer.