Customer Service Representative & Office Administrator
National Sales Corporation
Job Description
Job Description
About the Role National Sales Corp (NSC) is a leading Hispanic and American grocery wholesaler and distributor based in Southern California. Serving the industry since 1980, NSC has built a strong reputation for reliability, quality products, and long-standing relationships with retailers across the western United States, from major national chains to independent stores.
We are currently seeking a reliable and detail-oriented Customer Service Representative and Office Administrator to support our daily customer service and administrative tasks. In addition, this role will support our sales efforts by assisting the sales teams, identifying new opportunities, and helping expand our customer base. This is an ideal position for a team player who thrives in a fast-paced environment and enjoys engaging with customers, sales reps, and internal teams.
Key Responsibilities
- Provide customer service via inbound phone calls, emails and on site
- Accurately process customer orders using SAP
- Support both key accounts and general customers
- Handle returns, credits, and invoice-related issues by coordinating with internal departments
- Assist with customer onboarding and ongoing account support
- Serve as backup for sales representatives during vacation, absences, including placing orders and confirming customer needs
- Take product photos and assist with product-related office tasks
- Engage with existing and potential customers to promote company products
- Follow up with customers to support repeated business and relationship building
- Provide general administrative and office support as needed
Qualifications & Requirements
· 2 years Sales experience is preferred
· Bilingual (English & Spanish) is a MUST (fluent in speaking, reading and writing)
· Strong communication and customer service skills
· Intermediate Excel skills required (formulas, One Drive use)
· Proficient with Microsoft Outlook and Teams
· Detail-oriented with strong organizational and follow-up skills
· Ability to multitask and work efficiently in a fast-paced environment
· Team player with a positive and proactive attitude
· 4-years college degree is a MUST
\nCompany DescriptionNational Sales Corporation is a premier wholesaler and distributor specializing in Hispanic Products. With 46 years of experience and growing portfolio of over 2,500 SKUS, we are in good shape to continue the growth.
Company Description
National Sales Corporation is a premier wholesaler and distributor specializing in Hispanic Products. With 46 years of experience and growing portfolio of over 2,500 SKUS, we are in good shape to continue the growth.
Vacancy posted 6 days ago
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