Automotive Service Advisor

Job Description Heritage Hyundai Towson is seeking a dynamic, customer-focused Automotive Service Advisor / Service Writer to join our fast-paced, high-energy Service Department. If you’re passionate about cars, thrive on building relationships, and excel at helping customers understand their vehicle needs, we want you on our team! Experience — Everything MileOne has to Offer $31,200 - $150,000 with unlimited earning potential Great opportunities for career advancement Positive, success-driven work environment Training and mentoring opportunities Service Advisor Responsibilities Provide customer service to include vehicle service care and manufacturer’s warranty specifications Schedule and manage service appointments and service estimates Address and resolve customer complaints Service Advisor Qualifications 2+ years’ dealership experience in automotive service writing Reynolds Ignite experience, preferred Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals Basic MS Office knowledge, computer software, internet proficiency, and general mathematical skills Working knowledge of basic car functions, characteristics, and operations Employee Advantage MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers several exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace. MileOne Employee Advantage includes health and financial benefits and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund, the NextMile Scholarship Program, an Employee Assistance Program, and more. More information available at MileOne Autogroup is an equal opportunity employer and maintains a drug‑free work environment. By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications. Additional Information Service Salary Range: $31,200.00 - $150,000.00 Location: 21204, Heritage Hyundai Towson Position available internally and externally. We are always seeking talented and motivated individuals who want to begin an exciting and rewarding career in a growing company. #J-18808-Ljbffr