Program Assistant

Program Assistant (Addiction Treatment Program) Program Assistant is a valuable member of our Behavioral Health team in the (ATP) Addiction Treatment Program who is responsible for a variety of Program and Clerical duties, using independent judgment and problem-solving skills. Performs a detailed review of program documentation and tracking of such data. Works as support to clerical and program staff in accordance with prescribed methods and procedures. Responsibilities include, but are not limited to, performing at a proficient level and lending “team” support to the Program Coordinator, Program Clinicians, Nursing Staff, and Program Administrative staff. Able to work independently on tasks and projects. Able to work in a fast-paced environment, where a high level of multitasking skills is a must. Scheduled Hours: 37.5 hours a week – Monday – Friday, 8am - 4pm. Responsibilities Enters patient demographic information and updates as changes occur. Participate in the Admission Process of new clients. i.e., sliding fees, consent for treatment, Insurance Financial Agreement, etc. Completes Screening Forms via phone calls/in person. Verifies third-party coverage twice a month for all clients in the program. Explains discounts, nominal fees and payment requirements as needed. Ensures effective, accurate and efficient clerical operations. Monitors and updates Program Data spreadsheets for accuracy. Works with the Health Department Navigators to ensure client insurance coverage. Maintains program records according to policies. Handles client inquiries and assists in making appropriate referrals or appointments to specific Lake County Health Department and Community Health Center (LCHD/CHC) programs or other agencies. Performs other duties as assigned by Program Coordinator/Office Manager. Qualifications High school diploma or G.E.D. certificate. 2 years of general office experience, preferably in healthcare. Spanish-speaking is a plus. Proficient use of Microsoft products, Excel, Word, PowerPoint, etc. Good knowledge and use of a computer. Eligibility At this time, you must live in Illinois or Wisconsin to be eligible to work at Lake County Health Department. Salary grades can be found at For unionized positions, a list of our collective bargaining agreements can be found at This position is represented by AFSCME Council 31. Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam. Equal Opportunity Employer The Lake County Health Department and Community Health Center is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sexual orientation, gender identity or gender expression, national origin, disability, veteran status, and other protected characteristics. #J-18808-Ljbffr