Site Reliability Engineer I

Why GMF Technology?At GM Financial, innovation drives everything we do. We’re not just adopting technology — we’re shaping the future of software delivery. From generative AI and cloud-native platforms to advanced release engineering practices, our teams are redefining how financial technology operates. This role is central to that transformation, influencing how we build, release, and scale software globally.Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impactLocation: Arlington, TX Work Arrangement: Hybrid – 2 days onsite, 3 days remote per weekSponsorship Notice: At this time, we are unable to offer employment sponsorship for this position. This includes, but is not limited to, H-1B, TN, L1, and OPT visa types.What Makes You An Ideal Candidate?Thorough command of both the Windows and Linux Operating Systems, with strong background in troubleshooting eitherKnowledge of native Kubernetes or related enterprise container platforms such as Open ShiftGood understanding of the mechanics of this platform and the deployment pipeline that feeds itKnowledge of Public Cloud Governance frameworks, architectures, configurations, services, and solutions, specifically within Microsoft Azure, but may also include AWS and GCPKnowledge in core Azure services like Azure Kubernetes Service, CosmoDB, Azure Functions, Azure Storage Entities and Concepts, Azure CLI and Powershell CmdletsKnowledge in Azure organizational entities such as Departments, Accounts, Subscriptions, Resource Groups and Management GroupsStrong automation skills in Linux and Windows including bash, python, and PowershellExtensive experience with Terraform plans and associated developmentKnowledge of Arm Templates and various related automation methods within AzureExperience with modern source control repositories (e. g. Git) and devOps toolsets (Jenkins/ Ansible etc) and familiarity with Agile/ Scrum methodologiesExperience with cloud-native and microservice architectures and an understanding of design principles for scalability, performance, and reliabilityExperience with distributed systems, asynchronous messaging, and networking protocolsExperience with open source applications, frameworks, and librariesFast learner; proactive thinkerAbility to innovate, automate, and continually improve processesExcellent verbal and written communication skillsPossess critical thinking and analytical skillsCapacity to take initiative; desire to become a self-starterWillingness to find problems and come up with creative solutionsAbility to balance priorities in order to meet multiple requirements and deadlines while ensuring priority objectives receive proper emphasisAbility to accept change and adapt to shifting prioritiesEffective time management and prioritization skillsAble to think and react positively and professionally when faced with obstaclesA strong willingness to learn, and accept instructionAdvanced job related certifications preferred but not requiredExposure to Golden Signals–based monitoring (latency, traffic, errors, saturation) and the discipline of validating telemetry and alert behavior preferred Exposure to reliability engineering concepts such as SLOs/SLIs and how reliability goals connect to real production operations preferredFamiliarity with cloud and runtime fundamentals (e.g., Windows/Linux basics and cloud platform exposure such as Azure) preferred Familiarity with modern engineering ways of working that support reliability outcomes (e.g., documentation habits, continuous improvement mindset in a DevOps culture) preferred Azure cloud environment preferred .net Coding preferred Education and Experience:3-5 years of experience in cloud computing, DevOps, and all related automation disciplines preferredHigh School Diploma or equivalent requiredBachelor’s Degree in related field or equivalent work experience within the IT field requiredWhat We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.Compensation: Competitive pay and bonus eligibilityWork Life Balance: Flexible hybrid work environment, 2-days a week in office#LI-KC1#GMFjobsAbout The Role:The Site Reliability Engineer under the general direction from the leadership will assist in the day-to-day tasks critical to the team's success. The position will be responsible for supporting cloud infrastructure architecture and components, including hybrid cloud and Public Cloud platforms. This will include prototyping, initiating, and operationalizing of Public Cloud solutions. The role will also be supportive of overall Cloud Transformation initiatives designed to meet key goals in creating a service-driven culture through performance and delivery of SaaS, PaaS, and IaaS solutions by public cloud vendors such as Azure and AWS. The Site Reliability Engineer will be responsible for configuration, efficiency, and performance of the deployed public cloud solutions. The scope of the role includes not only cloud engineering, but advanced level automation capabilities, and even some overlap into software development disciplines.Build and demonstrate a foundational understanding of SRE concepts, including observability, monitoring, incident response, and the core systems owned by the team.Execute standard operational tasks independently using established processes, runbooks, tooling, and escalation paths; raise issues when scenarios become complex or unfamiliar.Perform initial troubleshooting for clear production or environment issues with limited guidance; contribute findings and next steps to the broader resolution effort.Demonstrate ownership of learning by seeking mentorship, asking questions, and contributing back to shared team knowledge.Help teams apply SRE operational readiness practices using the SRE Checklist—with emphasis on detection/observability, performance, resiliency, automation, and operational readiness before go‑live.Assist with defining and implementing basic monitoring coverage aligned to Golden Signals (e.g., latency, traffic, errors, saturation/capacity) and validate telemetry appears correctly in monitoring platforms.Follow established standards for cloud based resources in Azure environment for automation and troubleshooting.Support logging and exception-handling hygiene by aligning to known standards (e.g., ensuring correlation IDs and key dimensions are captured where required).Assist and provide systems administration setup/configuration as needed for supported services and environments.Contribute to toil reduction by helping implement/maintain repeatable operational mechanisms (e.g., health checks/probes and monitoring configuration) as defined in standards and patterns.Qualifications (SRE‑I)Full timePosting Date: 2026-05-07