Senior Systems Administrator (NetSuite)

Insight Global is partnering with an omnichannel retail client based in the Brooklyn area to hire a Senior NetSuite Systems Administrator . This is a permanent, full-time role working a hybrid schedule (2 days in office, 3 days remote). The ideal candidate has hands‑on NetSuite administration with demonstrated ownership of a full instance (not just one module) and has lived through at least one significant NetSuite go‑live or major module implementation. Following a major NetSuite implementation (OMS + POS), this person will own the day‑to‑day environment, drive optimization, and serve as the internal expert across NetSuite and its connected applications. This role is the technical anchor that sits between Operations, Retail, E‑Commerce, Finance, and their external implementation partners, ensuring systems run smoothly post go‑live and scale with the company. What You’ll Do Own the NetSuite environment (users, roles, workflows, dashboards, reporting) Support upgrades, releases, UAT, and system performance Build reporting & dashboards across sales, inventory, fulfillment, and finance Act as the primary troubleshooting lead across integrations: E-commerce (Magento/Shopify), WMS (Deposco or similar), Payments, loyalty platforms, and connectors Monitor system health and proactively resolve issues Partner with Finance on month‑end, reconciliation, and data integrity Document SOPs, improve processes, and drive automation Manage external partners and hold vendors accountable to SLAs Must Haves 5+ years of hands‑on NetSuite administration (full instance ownership) Experience in retail / ecommerce / omnichannel environments Experience supporting at least one NetSuite go‑live or major implementation Strong background troubleshooting integrations (OMS, WMS, payments, etc.) Expertise with saved searches, workflows, reporting, and configurations Familiarity with SuiteScript / SuiteFlow (knows when to elevate to developers) Fluent in reading API logs, Integration error message, and middleware connector output to isolate when a failure originated Strong understanding of inventory + financial processes (COGS, reconciliation) Comfortable and/or experienced working in lean organizations without large centralized internal IT functions Plusses Prior experience with Magento, Deposco, Clutch, Supersync, or comparable platforms Exposure to NSAW and/or NetSuite‑to‑BI warehouse pipelines Background in retail brands with both brick‑and‑mortar + DTC Experience stabilizing and optimizing systems post‑implementation NetSuite Administrator, SuiteFoundation, or ERP Consultant certifications $130,000 - $160,000 commensurate with experience + 10-15% target bonus of base NetSuite certifications reimbursed; one SuiteWorld conference annually #J-18808-Ljbffr Insight Global