RETAIL MANAGER DINING - UNIVERSITY OF ARKANSAS - FAYETTEVILLE

Chartwells Higher Education Retail Food Service Manager

Chartwells Higher Education is seeking a self-motivated individual for the role of a Retail Food Service Manager at the University of Arkansas in Fayetteville. In this role, you will advise the day-to-day operations and financial success of multiple retail foodservice locations. This includes adhering to contract guidelines, the Health Department's regulations, company standards, and expectations of food quality, freshness, and presentation.

With Chartwells rapid growth trajectory, there's immense potential for you to advance authoritatively and make an immediate impact on our food service operations.

This role has a Sunday - Thursday work schedule and may require additional days of the week.

Key Responsibilities

• Plans and supervises special functions, maintains cash controls, payroll records, and oversees the hiring and training of our associates
• Ensures customer satisfaction and good public relations through the safe and efficient uses of resources
• Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards
• Trains associates in customer service, proper portioning, cashier skills, and safety/sanitation
• Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines
• Communicates effectively with all team members, clients and students
• Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds

Preferred Qualifications

• B.S. Degree or A.A. Degree plus three years of directly related experience preferred
• Minimum of one to three years of retail operational foodservice management experience preferred, depending upon formal degree or training
• Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
• P&L accountability and contract-managed service experience is desirable
• Experience with cash retail operations
• Retail marketing experience is highly desirable
• Supervisory, leadership, management and coaching skills

Chartwells Higher Ed maintains a drug-free workplace.

Associates at Chartwells Higher Ed are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts, paid parental leave, personal leave.