Global Education Program Manager - CRM

Job ID: 31166451Posted: Posted YesterdayStart Date: 2026-11-10Location: United States > Austin : 8701 Bee Caves Rd, United States of AmericaTime Type: Full timeAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:Working at AbbottAt Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:Career development with an international company where you can grow the career you dream of .Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.An excellent retirement savings plan with high employer contributionTuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.The Opportunity We currently have an opening for a Global Education Program Manager within the Cardiac Rhythm Management Division, based in Austin, TX.This is a fully onsite role.The primary purpose of this role is to lead the execution, development, delivery, and continuous improvement of global Cardiac Rhythm Management education programs. Working under the direction of the Manager, Core & Diagnostic Education, this position provides expertise in instructional design, curriculum development, adult learning methodologies, and training effectiveness to support business objectives, product launches, and field readiness initiatives.The role serves as the primary liaison between Abbott and external instructional design partners, translating business requirements into development-ready materials and supporting the creation of high-quality learning solutions.In addition, the position maintains an active training role through the delivery of classroom, virtual, and product launch education programs.Through instructional design expertise, project coordination, training delivery, and evaluation of learning outcomes, this role supports the successful execution and continuous improvement of CRM Education programs.What You'll Work OnLead the development, maintenance, and enhancement of CRM training curricula under the direction of the Manager, Core & Diagnostic Education. Apply ADDIE methodology and adult learning principles to support the design and implementation of effective learning solutions.Create instructional design documents including storyboards, learning objectives, assessments, facilitator guides, and related development materials.Partner with subject matter experts and stakeholders to ensure training materials accurately reflect business, clinical, and product requirements.Lead curriculum development and instructional design projects from planning through implementation.Serve as the primary day-to-day contact for vendor partners, providing development requirements, feedback, and approvals as directed by the Manager, Core & Diagnostic Education.Manage project timelines, content review cycles, and deliverables to ensure development projects remain on schedule.Collaborate with cross-functional stakeholders to support successful execution of education initiatives and product launch activities.Evaluate training effectiveness through learner assessments, performance metrics, and stakeholder feedback.Analyze educational data to identify opportunities for improvement.Implement enhancements that improve learner outcomes, field readiness, and overall program effectiveness.Develop recommendations and action plans that support continuous improvement effortsDeliver virtual, hybrid, and in-person training programs for internal Abbott employees and external customers.Facilitate new hire onboarding, product launch education, train-the-trainer programs, and advanced clinical training initiatives.Maintain expertise in CRM products, therapies, and clinical applications to effectively support learner development.Serve as an educational resource and training subject matter expert within CRM Education.Required QualificationsBachelors Degree Instructional Design, Education, Learning Technologies, Organizational Development, Healthcare, Life Sciences, or related field or An equivalent combination of education and work experienceMasters Degree Preferred Minimum 7 yearsProgressive experience in medical device education, training, instructional design, curriculum development, sales training, learning strategy, or related field Other Qualifications: Advanced knowledge of adult learning principles and ADDIE methodology. Demonstrated experience designing and managing enterprise-level training curricula. Experience leading cross-functional learning projects and governance initiatives.Strong analytical skills with experience evaluating learning effectiveness and performance outcomes. Experience working with instructional design vendors and external learning partners. Exceptional stakeholder management and communication skills. • Ability to influence without direct authority in highly matrixed organizations. Experience supporting product launches and commercial readiness initiatives. Strong project management and organizational skills. Preferred Qualifications: Cardiac Rhythm Management Experience. Medical device industry experience. Experience managing Learning Management Systems and learning technologies. Instructional Design certification or equivalent experience.Experience developing blended learning and virtual learning solutions. Experience leading global education initiatives across multiple regions. Knowledge of cardiology, electrophysiology, and CRM therapies.Apply NowLearn more about our health and wellness benefits, which provide the security to help you and your family live full lives: Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.Connect with us at , on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.The base pay for this position is $86,700.00 – $173,300.00In specific locations, the pay range may vary from the range posted.JOB FAMILY:Marketing SupportDIVISION:CRM Cardiac Rhythm ManagementLOCATION:United States > Austin : 8701 Bee Caves RdADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Yes, 5 % of the TimeMEDICAL SURVEILLANCE:Not ApplicableSIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: is the Law link - Espanol: