Cook - The Queen Casino Baton Rouge

Job Title

Responsibilities:

• Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
• Ensure consistent product delivery to guests.
• Accurately prepare all food items according to established measurements and recipes.
• Adhere to control procedure for food costs and quality.
• Check station before, during, and after shift for proper set-up and cleanliness.
• Perform all assigned side work to include replenishing/restocking workstation with supplies.
• Encourage and abide by all health codes and hand washing guidelines.
• Maintains cleanliness and sanitation of equipment, food storage, and work areas.
• Provide clear direction, instruction, and guidance to subordinates.
• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
• Keep work area in a clean and orderly manner.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Perform other duties as assigned or reasonably requested by any member of management

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Target Hourly Rate: 14.00-15.50 USD per hour

Qualifications

Experience:

A high school diploma or GED equivalent is preferred. Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills. Must have a professional demeanor and presence with the ability to interact with guests and team members in the Company. Gaming industry experience is preferred.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Ballys Corporation