Community Associate

Job Description

• Workplace Experience: Serve as the primary point of contact for employee workplace needs, ensuring a clean, organized, and fully functional environment at all times.

• Program & Event Coordination: Support the planning, coordination, and execution of workplace programs, events, and initiatives (e.g., employee engagement activities, seasonal events, meal programs, incentive programs), ensuring timely delivery and high-quality experiences.

• Guest & Front Desk Services: Manage reception and guest interactions, providing a professional, welcoming, and seamless experience for all visitors.

• Vendor & Facilities Coordination: Partner with vendors and internal teams to support day-to-day facilities operations; serve as a backup for facilities support, helping to address maintenance issues, coordinate services, and ensure workplace standards are maintained.

• Inventory & Supplies Management: Establish and maintain efficient systems to monitor and replenish office supplies, pantry items, and workplace resources.

• Request & Service Management: Respond to and resolve employee requests promptly and effectively, including special projects and ad hoc support needs.

• Shipping & Logistics: Coordinate domestic and international shipping and receiving activities, including package handling, tracking, and vendor coordination.

• Operational Support: Provide general administrative and office support, including routine stocking, organization, and continuous improvement of workplace processes.

Qualifications:
Qualifications

Experience:

• 2+ years of experience in workplace services, customer service, office coordination, administrative support, or a related field
• Experience supporting or coordinating programs, events, or initiatives in a professional environment
• Exposure to facilities coordination or willingness to serve as a backup for facilities-related support

Skills & Competencies:

• Strong program management and organizational skills, with the ability to manage multiple priorities simultaneously
• High level of customer service orientation with a proactive, solutions-focused mindset
• Excellent verbal and written communication skills
• Detail-oriented with strong follow-through and the ability to work independently
• Demonstrated reliability, professionalism, and sound judgment
• Experience with shipping and receiving processes is a plus

EOE M/F/Veterans/Disabled