BH Care Coordinator

Job Details Job Location: McKinney, TX 75069 Position Type: Full Time Education Level: 4 Year Degree Salary Range: $25.00 Hourly This position reports directly to the BH Care Coordinator Supervisor but will work closely with an assigned department within the BH division that is subject to change based on program needs. This position will perform care coordination and outpatient behavioral health services to individuals in services across the entire LifePath system of care. This position maintains a caseload. This position uses initiative and a passionate commitment to provide care coordination to individuals in services to ensure their success in recovery. Responsibilities Ensure individuals receive timely access to quality care. Work with the entire LifePath Systems team and other community organizations to identify needs and reduce barriers to care. Be effective at troubleshooting and organizing support, interventions, and services to achieve outcomes. Ensure a seamless transition for individuals receiving services across a full spectrum of health and social services. Provide referrals internally and externally as needed to meet individuals’ needs. Reconcile all gaps in care within a trauma‑informed, person‑centered model of care. Exemplify service excellence with a trauma‑informed and person‑centered approach. Practice good stewardship of resources by ensuring all required trainings are completed prior to due date and center‑issued equipment is kept in good repair. Maintain adherence to the Health and Human Services Commission, Texas Administrative Code, contracts, Substance Abuse and Mental Health Administration (SAMHSA) grant, other applicable grants, and LifePath Systems policies and procedures. Work closely with Adult Fidelity managers to ensure all gaps are reconciled. Build positive relationships with community‑facing agencies and maintain professional relationships with all community stakeholders and partners. Demonstrate professional conduct with peers, leadership, and support teams at all times. Assess and de‑escalate behavioral health crisis situations calmly and respectfully. Achieve specific targets: Ensure 100% of individuals assigned to the CCBHC‑IA caseload receive a consent to project participation, an admit and reassessment/discharge NOMS, are offered a satisfaction survey at 6 months, and receive 2 contacts per week as needed to ensure connections to appropriate and available services. Ensure 75% of individuals assigned to the CCBHC‑IA caseload are connected to a CM within 14 days of a new intake or case assignment. Ensure 75% are connected to a prescriber within 30 days of a new intake or case assignment. Ensure 75% are connected to SUD services (if applicable) within 14 days of identified need and remain fully engaged based on LOC for the 1st 6 months of NOMS period. Assess need for client support funds. 90% of service notes are signed within 2 business days of service. 75% of full chart reviews receive a score of 80 or higher in following the Golden Thread. All required trainings are completed prior to due date. Translate for other staff if bilingual and receiving stipend. Qualifications / Education, Training & Experience Bachelor’s degree in psychology, social work, or related field from a four‑year college or university. CCBHC knowledge and experience required. Experience in Texas Recovery and Resiliency (TRR) required. Knowledge of Trauma‑Informed Care Practices required. Must have reliable transportation and a valid driver’s license. Knowledge, Skills, & Abilities Experience providing psychosocial assessments, treatment planning, case management, service coordination, skills training, crisis intervention, and symptom management services to individuals with serious mental illness or serious emotional disturbance. Ability to assess individual needs, coordinate services, and communicate effectively. Knowledge of the social services system and ability to connect individuals with appropriate services. Ability to write clearly and professionally on all services and internal communications. Ability to think clearly and logically while dealing with potentially dangerous and/or emotional situations. Ability to respond to individuals with patience, empathy and understanding. Organized, detail‑oriented, and computer‑proficient. Ability to demonstrate strong multi‑cultural competency. Bilingual (English/Spanish) preferred. #J-18808-Ljbffr Collin County Mental Health Retardation Center