Nutrition Technician

Nutrition Technician

One might be surprised by the number of people and the hats they wear who work behind the scenes to make sure a hospital runs smoothly and safely for our patients, visitors and staff. Each one plays a critical role and is part of a team to ensure the best care for our patients. As a Nutrition Technician, you will be a part of a cohesive team that strives to achieve premier patient services.

You will be overseeing the Tray Line and loading trays onto deliver carts for Room Service Attendants; coordinating deliveries to patients based on best practices and rhythms while problem solving when issues arise.

Preferred Qualifications- Experience as RSA or kitchen within in the hospital setting or similar experience

Shift: 8 Hours

Full Time Varied Shifts- Primarily 11:30 -8pm, consistent weekends and holidays are required

You will enjoy an additional $1/hour weekend shift differential for all weekend shifts (and an 18%-night shift differential if/when applicable).

Banner Estrella Medical Center is a 353-bed acute care hospital providing a full range of health care services to the fast growing communities of west Phoenix. Opened in 2005, this is an innovative, fully electronic facility that features electronic medical records, computerized physician order entry, digital radiography, sophisticated ICU monitoring and much more. In fact, we've been named one of the "ten most innovative hospitals in the country" by Newsweek Magazine and are recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. The hospital is also designed to provide a soothing, healing atmosphere for both patients and their family members. We encourage the use of such therapies as pet therapy, aromatherapy, spiritual care and Reiki Therapy.

Position Summary

This position is responsible for providing patients with menu and tray/patient meal service, for receiving and forwarding patient requests and communication to dietary staff when appropriate. Works to provide patient satisfaction with dietary and food services. This position is responsible for the diet office processes and may provide lead responsibility for diet office in absence of supervisor including making assignments for position coverage.

Core Functions

• Visits patients to obtain or discuss menu selections based upon diet ordered. Using judgment, checks that patient selections are appropriate to the defined selections for the diet prescribed, and makes modified diet decisions whether in the diet office or on the patient unit as required. Enters or records all daily patient meal selections and preferences for one or more patient units. Provides patients with standard information for prescribed diet. Requests Dietary staff assistance when needed.
• Provides diet office processing including editing patient menus, tallying daily menu item counts from patient menus and preparing production sheets.
• May lead in patient tray assembly/patient meal service process, assure food presentation meets quality standards, and check patient trays for menu compliance. Position is responsible for the diet office processes.
• May delivers and serves meals while making independent judgments about special requests, snacks and nourishments as assigned to patient rooms or nursing units.
• Under minimal supervision, this position interacts with patients and families, other food service staff, nursing staff, and dietary staff. Requires the ability to follow a work routine with minimal supervision, to work quickly and correctly while providing good customer service and maintaining dietary, food quality and sanitation standards. Ensures that the diet office processes are completed and may provide lead responsibility in absence of supervisor, typically during evening and/or weekend shifts.

Minimum Qualifications

High school diploma/GED or equivalent working knowledge. Requires reading, writing and mathematical skills. Requires an understanding of nutrition services, common modified diets, and portion measures. Skills and knowledge in health care nutrition services typically gained through 3 years of related experience and/or education. Ability to effectively lead assignments and reschedule staff assignments in the absence of supervisor as required. Requires the ability to work effectively with business computer software system and point of sale systems. Requires the ability to learn food handling regulations and pass certification tests as required. Must have demonstrated effective customer service skills.

Preferred Qualifications

Additional skills and knowledge in health care nutrition services preferred. Bilingual skills preferred in some assignments. Additional related education and/or experience preferred.