Retail Store Manager

Retail Store Manager

Stefans Soccer is looking for a Retail Store Manager to join our team. The Retail Store Manager will oversee a retail location and its staff to achieve profitable sales in the Madison location.

The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. If you are passionate about customer service and want to be part of a team with a long history of success, then Stefans Soccer may be the place for you.

Daily duties include:

• Ensure that your store achieves company objectives and KPI goals
• Lead an operationally sound business by balancing company policies, procedures & shrink/loss prevention
• Recruit, develop and train top talent who are sales and customer focused
• Set the example and ensure the team is providing an exceptional shopping experience to customers of all ages
• Implement merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
• Maintain an effective and open line of communication with Stefans Soccer management & support teams
• Report on buying trends, customer needs, profits, etc.
• Propose innovative ideas to increase market share
• Deal with all issues that arise from staff or customers (complaints, grievances, etc)
• Teach and uphold Stefans Soccer's code of conduct and business model

Requirements:

• Passion for customer service; some knowledge of the sporting goods industry a bonus.
• Bachelor's degree in Business, Business Administration preferred or recent related experience.
• Ability to stay calm, patient and professional at all times.
• Strong leadership skills with a proven record of motivating staff.
• Excellent communication, sales and customer service skills.

About Stefans Soccer:

Stefans Soccer is a nationally recognized, soccer specialty retail & institutional sales organization dedicated to excellence. We are a family owned and operated company. Our employees enjoy a work culture that focuses on their career growth.

Stefans Soccer benefits include:

• Competitive benefits package including medical, dental, vision, 401k with company match, vacation and sick time, paid holidays, employee discount.
• Enjoy the benefits of a family-owned business, with owners on premises to support you. Exciting & fast moving work environment, like-minded co-workers.

Pay: $33,500 - $54,000