Remote Jr. Customer Service Representative - Call Center

IronMountain Solutions, Inc. is seeking a Jr Customer Service Representative to join a fast-paced team. The role emphasizes urgency, accuracy, and the ability to work independently while improving processes for long-term success.

The position is fully remote but requires within one hour of the PIV office to pickup equipment as needed. The ideal candidate has 3+ years in a call center and strong written and verbal communication skills, with experience using CRMs, telephony systems, and Microsoft