Volunteer Services Manager

Who we are With over 150 years of experience, Lawrence Hall provides a wide range of therapeutic, wellness, and skill development services to Chicagoland youth, families, and communities affected by lasting trauma. We foster healing and growth through empowerment, respect, safety, and teamwork. About the Role Lawrence Hall is seeking a passionate and relationship-driven Volunteer Services Manager to lead and grow our volunteer engagement efforts. This role is ideal for someone who enjoys building community partnerships, coordinating meaningful volunteer experiences, organizing special events, and connecting individuals and organizations with opportunities to make a lasting impact. Reporting to the Vice President of Development, the Volunteer Services Manager serves as an ambassador for Lawrence Hall and plays a key role in recruiting, training, engaging, and retaining volunteers while supporting agency-wide events, community outreach, and fundraising initiatives. What You’ll Do Volunteer Program Leadership Grow and support Lawrence Hall's volunteer and mentoring programs. Develop volunteer training materials and program resources. Track participation, outcomes, and program impact. Partner with agency teams to identify meaningful volunteer opportunities. Volunteer Recruitment & Community Partnerships Recruit volunteers through community, corporate, and faith-based partnerships. Build relationships with volunteers, community partners, donors, and supporters. Represent Lawrence Hall at community events and outreach activities. Volunteer Engagement & Retention Coordinate volunteer onboarding, training, and recognition. Foster meaningful engagement and long‑term volunteer involvement. Events & Fundraising Support Coordinate volunteers for agency events and special initiatives. Assist with donation drives, community campaigns, and fundraising efforts. Partner with the Development team to strengthen community support for Lawrence Hall. Who We’re Looking For Required Bachelor's degree with at least three years of relevant experience in nonprofit volunteer coordination, community outreach, or a related role. Proven track record of detail orientation, problem solving, teamwork, and dedication to taking on new challenges. Experience with Raiser's Edge NXT/Blackbaud or another fundraising database. Demonstrates highly effective verbal and written communication skills, and computer proficiency. Ability to pass background and drug screening and no history of child abuse or neglect. Passion for Lawrence Hall's mission. Preferred Experience working with trauma‑informed care and youth‑serving organizations. Additional Information This position is based at 4833 N Francisco. The role requires flexibility to attend occasional evening and weekend events. Candidates should be comfortable engaging with community partners, volunteers, and donors in a variety of settings. It may require lifting materials or event supplies weighing up to 25 pounds. Compensation and Benefits Salary: $56,000-61,000/year, based on experience. Average of 17‑25 days of PTO + 9 holidays Medical insurance – HMO and PPO options Dental insurance – HMO and PPO options Vision insurance 401(k) with up to 5% employer match and auto‑vesting Flexible Spending Accounts (FSA) – Medical and Dependent Care Pre‑tax commuter benefits – parking and transit 100% employer‑paid Basic Life and AD&D Insurance Voluntary life insurance for employees, spouses, and children Accident and critical illness insurance Short‑term and long‑term disability 100% employer‑paid Employee Assistance Program (EAP) for free counseling and life resources Wellness reimbursement program Employee referral bonus up to $1,500 Continuing Education Units (CEUs) for licensed employees Public Service Loan Forgiveness Equal Opportunity Employer M/F/D/V This position meets the FLSA requirements for Exempt #J-18808-Ljbffr