Transportation Area Manager

Key Responsibilities Collaborate with site leadership on quality and Customer Experience metrics, including the root cause analysis of problem areas Streamline logistics in the operation through the implementation of standard work and team leadership Support and commit to all safety programs and OSHA compliance to ensure a safe work environment for all associates Proactively identify and lead process improvement initiatives and Lean tools Supervisory Responsibilities You and your team of Transportation Associates are responsible for Amazon customers receiving their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. Support, mentor, and motivate your hourly workforce. Manage safety, quality, productivity, and customer delivery promises. Lead change at internet speed because innovation has made us the global company that we are today. Benefits Amazon offers competitive packages, growth potential and a challenging and inclusive work environment. BASIC QUALIFICATIONS 2+ years of employee and performance management experience Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays PREFERRED QUALIFICATIONS 1+ years of performance metrics, process improvement or lean techniques experience Experience managing a team of 20+ employees Experience with process improvements (Lean process, Kaizen, and/or Six Sigma) Excellent customer service, communication, and interpersonal skills A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field. Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments. Equal Employment Opportunity Statement Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr