Events Specialist

Position Overview The Events Specialist supports the planning, coordination, and execution of the Council’s diverse portfolio of programs, conferences, and special events. This role plays a key part in ensuring every member interaction reflects PAC’s Standards of Excellence — combining operational precision with a focus on service, quality, and engagement. Key Responsibilities Event Coordination & Logistics Support planning and logistics for the Council’s 100+ annual events and programs. Manage vendor communication and coordination. Oversee registration processes for virtual and in‑person events, attendee communications, and tracking. Provide on‑site support for events, ensuring seamless setup and member experience. Assist with event budget tracking, invoicing, and reporting. Member Engagement & Service Serve as a primary point of contact for attendee and speaker inquiries. Coordinate pre‑ and post‑event communications and materials. Support event surveys and compile feedback to inform continuous improvement. Collaborate with internal teams to ensure a unified and consistent member experience. Operational & Technical Support Maintain event content across digital platforms, including the PAC website and registration systems. Assist in managing event technology, including streaming and hybrid setups. Set up and maintain events in the databases and ensure data accuracy. Support evaluation, reporting, and metrics tracking. Provide administrative support for catering, printing materials, shipping materials, etc. Required Qualifications Bachelor’s degree in Business, Hospitality, Communications, or related field. 2–4 years of experience in event coordination or operations. Experience in associations, nonprofits, or member‑serving environments preferred. Proficiency with event management software and CRM systems. Preferred Qualifications Event management certification (CMP, DES, or equivalent). Experience managing hybrid or virtual events. Familiarity with analytics and reporting tools. Core Competencies Event Coordination: Strong ability to manage logistics and timelines. Member Service Orientation: Dedicated to providing positive, professional interactions. Collaboration: Works effectively within and across teams. Problem Solving: Resourceful and solutions‑oriented under pressure. Technical Proficiency: Comfortable using event and registration technology. Attention to Detail: Maintains accuracy in communications, records, and execution. Position Attributes Mission-Driven – Passionate about advancing the Council’s mission through quality member experiences. Detail‑Oriented – Ensures accuracy and consistency in all event deliverables. Collaborative – Works seamlessly with colleagues and partners. Positive & Professional – Represents PAC with warmth and professionalism. Adaptable – Thrives in fast‑paced, dynamic event environments. #J-18808-Ljbffr