Urgent Care Medical Assistant — Champion Patient Care

At ConvenientMD , we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. The Opportunity As a Medical Assistant, you will play a crucial role in delivering high-quality patient care, assisting healthcare providers, and ensuring smooth clinic operations. This is an exciting opportunity to be part of a dynamic healthcare team dedicated to improving health outcomes and promoting wellness in our community. If you're ready to take your career to the next level and make a meaningful impact, we invite you to apply for the Medical Assistant role and be a key player in our mission to provide exceptional healthcare services! Your Impact Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance and information regarding their medical conditions, treatment plans, and medications. Explain prescribed medications, including dosage instructions and potential adverse reactions. Offer guidance on lifestyle modifications, preventive healthcare measures, and follow-up care. Address patient questions and concerns to ensure they have a clear understanding of their health status and treatment options. Clinical Responsibilities: Support clinical operations and patient care. Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs. Perform basic clinical procedures such as taking vital signs, obtaining medical histories, phlebotomy, and assisting with minor medical procedures. Document patient information accurately, maintaining electronic health records (EHRs) in compliance with privacy regulations. Medication Administration (prescription meds – NH & ME only): Administer medications under the supervision and direction of licensed healthcare providers, adhering to state regulations and guidelines for medication administration. Ensure accurate medication preparation and administration techniques. Understand medication dosages, routes of administration, and potential side effects. Collaboration with Clinical Team: Work closely with other members of the clinical team to ensure seamless coordination of patient care. Communicate effectively and efficiently with providers and other healthcare professionals to relay patient information and updates. Collaborate with providers on discharge plans and may help with discharge. Welcome and support the training of new team clinic team members. Required Availability Must be able to work12-hour shifts in consecutive and or non-consecutive days: For full-time: Must be able to work three (3) 12-hour shifts a week with at leastfour (4)shifts a month on a Saturday or Sunday. For part-time: Must be able to worktwo(2) 12-hour shifts per week with at least two (2) shifts a month on a Saturday or Sunday. For per diem: Must be able to workfour(4)12-hour shiftsper month, ideally working one (1) shift each week. Flexibility to work nights, weekends,holidays. If needed, mustbe able to work at a minimum of three (3) otherConvenientMDlocations within a one (1) hour travel distance from your primary clinic. Required to travel for training shifts which may occur outside of your primary clinic within a one (1) hour commute. Who You Are Education: High schooldiplomaor GED required. Certification or demonstrated prior experience: Medical Assistant certification with at least one (1) year of experience or two (2) years of experience working as a Medical Assistant. Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes. Compassionate,authentic, andpatient focused: Supportspatients through kindness;demonstratingunderstanding for others and contributing to the creating a community of belonging. Proactive and confidentcommunicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directnessboth with colleagues and patients. Trustworthy: Ability tomaintainconfidentiality and handle allpatient informationin accordance withHIPAA regulations. Effective communicator and cross collaborator: Ability toestablishand maintain positive relationships with patients, team members, and stakeholders across the organization. Excellentteamplayer: Enjoys collaborating with others and being a part ofa strong teamdynamic. Technically savvy: Proficient with Microsoft Office Suite or related software , experience with or ability to learn Experity as well as other business systems . Bonus Qualifications 1-2 years of patient triage experience in an u rgent c are or e mergency d epartment preferred . Why You'll Love Working With Us Collaborative team environment that encourages professional growth Urgent care services at no cost to our team members and their families Extensive benefit offerings including health, dental,and vision coverage, company paidshort-termdisability,and optional pet insurance 401k match after one year of service Access to our primary care (depending on location) Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families Employerrewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, andmore There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Apply for this job * indicates a required field First Name * Last Name * Preferred First Name Email * Phone Country * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Address * Please enter: Street Address, City, State, Zip LinkedIn Profile Have you ever been employed by this company before? * Select... Are you legally authorized to work in the United States? * Select... Will you now or in the future require immigration sponsorship for employment visa status? * Select... Are you at least 18 years of age? * Select... Have you obtained a high school diploma, GED, or equivalent certification? Please note you will be required to verify this as part of your onboarding process. * Select... Are you interested in a full-time, part-time, or per diem position? * Full-time (3 12-hour shifts/week) Part-time (2 12-hour shifts/week) Are you able to work 12 hour shifts (8:00am-8:00pm)? * Select... Are you available to work weekends? * Select... Company onboarding occurs on Tuesday and Wednesday for clinical staff. Are you able to attend Tuesday & Wednesday onboarding? * Select... Which urgent care clinic locations are you interested in learning more about? * Select... Are you willing and able to float to clinics up to a 1-hour drive from your identified "home" clinic? * Select... Do you have reliable transportation to work? * Select... Do you have experience working in a urgent care setting previously? * Select... How many years of experience do you have in the role you're applying for? * Select... What current medical licenses and certifications do you have? Select all that apply. * Registered Nurse Licensed Practical Nurse Certified or Registered Medical Assistant EMT-B License AEMT Certificate Paramedic License Other Are you currently BLS certified? BLS certification is required prior to your start date with ConvenientMD and must be uploaded as part of your pre-employment onboarding tasks. If you answer "No" to this question, please begin working on obtaining your BLS certification as soon as possible to avoid any delays in your onboarding or start date. * Select... Do you have experience using an Electronic Medical Record System (EMR)? Examples include Epic, NextGen, and Experity. * Select... Do you have phlebotomy experience? * Select... 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Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... 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