FIELD SERVICE TECH

Field Service Technician

Hugg and Hall Equipment Company is looking for someone with mechanical knowledge and customer service skills to join our team as an Equipment Service Mechanic in the field. We are a full-service equipment company specializing in industrial and construction equipment since 1956.

About the position:

As field service technician at Hugg and Hall, you will repair various types of material handling equipment including forklifts, aerial lifts, and more.

In this role, you will:

• Travel to various locations to troubleshoot, perform in field diagnostic assessments, and repair a wide range of construction equipment and components
• Use your in-depth mechanical knowledge and expertise to ensure customer satisfaction and equipment functionality.
• Continuously communicate in a courteous and effective manner with customers and co-workers including Salespeople, Coordinators, and Managers regarding job progress and general updates
• Operate in a safe, efficient manner with minimal supervision to decrease equipment downtime while also maintaining safe working standards both on-site and during the operation of company vehicles.

Advanced mechanical aptitude, strong customer service skills, a professional demeanor, and a safety-first mentality are all key.

What we offer:

• Competitive pay + quarterly incentives and bonus programs = very strong earning potential
• Company provided vehicle, phone, and tablet
• Ongoing paid training, manufacturer certifications, and career advancement opportunities
• Medical, Dental, Vision, and Life Insurance
• 401(k) Retirement with company match
• Generous paid time off and holidays

Requirements:

• Minimum of 1-year hands-on experience as a service technician repairing and maintaining material handling equipment or in a related industry
• Must own a complete line of tools including specialized tools needed to complete the job at the customer site
• Basic computer skills
• Valid driver's license with a clean driving record
• Minimum 21 years of age
• High school diploma or equivalent

Other skills we are looking for:

• Strong technical skills in hydraulic, electrical, and mechanical systems.
• Familiarity with equipment operation
• Familiarity with diagnostic tools and equipment
• Ability to read or be trained in reading schematics
• Ability to work independently with minimal supervision

Physical demands/environmental conditions:

• This position will be working in operating facilities and outdoors, traveling to customer locations. The employee will encounter varying weather conditions and temperatures. The normal auto hazards will apply.
• Will be frequently working on equipment with potential hazards where appropriate safety equipment and practices are required.
• Must be able to lift 50 pounds. Occasionally may be required to lift items weighing up to 100 pounds. Must be able to push/pull up to 100 pounds.
• Requires standing, walking, twisting, climbing, and crawling.
• Requires bending, stooping, kneeling, or squatting handling/fingering on a daily basis.
• Requires driving a van/truck to and from customer locations
• Must be able to wear safety glasses and safety shoes.
• Must be medically capable of performing all aspects of the job with the maximum amount of safety.

This position is deemed a Safety Sensitive job for purposes of the Arkansas Medical Marijuana Amendment, the Oklahoma Medical Marijuana and Patient Protection Act and the Louisiana Therapeutic Marijuana Act.

About us:

For 70 years, Hugg and Hall Equipment has been the industry leading, full-service industrial and construction equipment dealership in the South. With locations throughout Arkansas, Louisiana, and Oklahoma, we take pride in providing best in class customer service and an environment where each of our employees feel valued and supported.

Hugg and Hall Equipment Company is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including sexual orientation and gender identity), age, protected veteran or disabled status, or genetic information. We place Safety First.

(Initial hire requires passing of pre-employment background check, physical abilities test, drug test and driving record)