Sr. Software Development Engineer, CS Tools

Ring is looking for a Software Development Engineer to join AI transformation of the Customer Supporting activities. Were open to hiring this person to sit in our Hawthorne.

The ideal candidate will be curious creative goal-oriented and excited to support other internal team members. You take ownership of your work and are passionate about software quality consistency maintainability performance and security. You will own the maintenance design development and delivery of multiple tools and cloud services that support our customer support team and engineers. You will have the opportunity to contribute to customer service tools on a growing team.

Key job responsibilities
- Design create and update functionality for the tools systems software and sites that provides AI-automation for Customer Supporting activities.
- Identify opportunities to improve the user experience on platforms used by customers as well as increase efficiency and informational flow.
- Engage internal teams (CS Engineering QA Product Marketing HR etc.) and external stakeholders for implementing features.

- 5 years of non-internship professional software development experience
- 5 years of programming with at least one software programming language experience
- 5 years of leading design or architecture (design patterns reliability and scaling) of new and existing systems experience
- Experience as a mentor tech lead or leading an engineering team

- 5 years of full software development life cycle including coding standards code reviews source control management build processes testing and operations experience
- Bachelors degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA Hawthorne - 168100.00 - 227400.00 USD annually

Required Experience:

Senior IC

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