Customer Experience Specialist

Clear career growth path into senior customer experience, account management, business development, and leadership roles High-visibility position with exposure to multiple areas of the business Opportunity to take ownership of customer solutions and make a direct impact Exposure to sales support, operations, customer relationship management, and order management Stable, full-time onsite opportunity with room for increased responsibility Ability to build long-term customer relationships and contribute to business growth Salary: $55,000 - $65,000 Location: Columbus, OH (Onsite) Why This Opportunity Stands Out Clear career growth path into senior customer experience, account management, business development, and leadership roles High-visibility position with exposure to multiple areas of the business Opportunity to take ownership of customer solutions and make a direct impact Exposure to sales support, operations, customer relationship management, and order management Stable, full-time onsite opportunity with room for increased responsibility Ability to build long‑term customer relationships and contribute to business growth Key Responsibilities For The Customer Experience Specialist Respond to customer inquiries via phone and email Prepare quotes and process customer orders accurately Coordinate order changes and special customer requests Provide updates on order status, production, and shipping timelines Partner with internal teams to ensure timely order fulfillment Support customer relationships and assist with follow-up activities Qualifications For The Customer Experience Specialist Prior customer service, customer support, inside sales support, or related experience Strong proficiency with Microsoft Office Experience managing customer orders, quotes, or related transactions High level of professionalism, organization, and attention to detail in all communications and customer interactions #J-18808-Ljbffr CFS