Workplace Experience Office Lead

We're looking for a Workplace Experience Office Lead to join Procore's Workplace Experience team. In this role, you'll support employees and day-to-day office operations, helping make Procore an exceptional place to work. Your primary goal is to ensure a seamless, high-quality workplace experience through proactive problem-solving, operational excellence, and continuous improvement.

As a Workplace Experience Office Lead, you'll partner with teams across the business to ensure the office environment runs smoothly and supports employee productivity. Use your organizational skills, customer service mindset, and problem-solving abilities to enhance workplace operations, drive projects, and deliver a best-in-class employee experience. If you enjoy a dynamic environment with a variety of responsibilities and the opportunity to make a tangible impact-join us!

This position reports into the Director of Workplace Experience and will be based in our San Francisco, CA office. We're looking for someone to join us immediately.

What you'll do:

• Conduct regular walkthroughs of the office, identify areas for improvement, and implement solutions.
• Coordinate and execute workplace projects, initiatives, and events of varying size and complexity.
• Identify maintenance needs and escalate issues to appropriate vendors for resolution.
• Manage planning and communication for on-site and off-site events, including those with high-profile attendees.
• Partner with and oversee vendors and contractors to support office systems and services.
• Maintain and optimize operational systems such as OfficeSpace, JIRA, and inventory management tools.
• Run reports, analyze workplace data, and present insights to leadership.
• Develop and implement strategies to improve office operations and employee experience.

What we're looking for:

• Bachelor's degree or equivalent experience preferred.
• 5+ years of experience in workplace experience, events, hospitality, or a corporate environment (experience in tech or SaaS is a plus).
• Strong communication, interpersonal, and customer service skills across email, phone, and in-person interactions.
• Ability to multitask, prioritize, and stay organized in a fast-paced environment.
• Proven ability to manage budgets and analyze data using Excel or Google Sheets.
• Experience with tools such as Microsoft Office, Google Workspace, OfficeSpace, JIRA, Coupa, Concur, or similar systems.
• Basic technical troubleshooting skills (e.g., supporting desk equipment and office technology).
• Self-starter with a collaborative mindset and ability to work with diverse teams and personalities.
• Strong commitment to a hospitality-first approach with a "get to yes" mindset.
• Ability to lift up to 50 lbs.

Additional Information

Base Pay Range:

72,716.80 - 99,985.60 USD Annual

This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location.

For Los Angeles County (unincorporated) Candidates:

Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.