Assistant Hospital Manager

ESSENTIAL FUNCTIONS:

This position primarily focuses on managing the veterinary technician staff with responsibilities that include:

• Directing work flow on the floor

• Cultivate an engaging work environment and maintain our strong hospital culture

• Work cohesively with hospital management and medical teams to aid in the progression of the hospital

• Assists in the educational development of technicians and their skills

• Conduct staff meetings

• Provide opportunities for staff to gain more firsthand experience

• Mentoring technicians within the department

• Medical supplies ordering and inventory management

• Controlled substances management

• Medical equipment maintenance management.

• Resolve conflicts in a professional and humble manner

• Refining and implementing protocols

• Ensure that VCA polices, guidelines, and recommendations are implemented by all members of the technical staff.

Being in this role means you are a believer in the possibilities of high-quality veterinary medicine and patient care—with the expertise and technical know-how to make them happen.

Having mastered the entire range of vet tech skills yourself, you are a role model for the team. You will work alongside our Veterinarians and Hospital Manager to provide mentorship, ensure the hospital runs efficiently and fosters a winning environment.

• Direct and develop the veterinary, technical staff towards the goal of quality patient care and excellent client service; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations

• Model an “owner” mentality in hospital by demonstrating a willingness to assist all employees in making the practice a success; invest the necessary amount of time to accomplish the required responsibilities and ensure the smooth operation of the hospital

• Minimize patient stress and discomfort; recommend referral to another VCA doctor or specialist when likely to significantly improve the prognosis

• Maintain client/patient medical/surgical records and make certain all necessary logs are kept up-to-date through established protocols; assist colleagues in follow-up and future management of the patient

Qualifications:

• 5+ years of clinical experience

• Team leadership experience

• Excellent verbal and written communication skills, especially to a diverse range of audiences and settings

• The ability to make decisions, delegate responsibility and achieve results with hospital team members

• Professional comportment and appearance, with excellent interpersonal skills and a friendly, positive attitude

• Respect for and willingness to work with clients and their pets

• Must be able to handle multiple tasks and deal with an environment of changing priorities

BENEFITS:

We offer competitive compensation along with a comprehensive benefits package, including: medical/dental/vision and paid vacation (for F/T employees only), 401(k), generous personal pet care discounts and more!

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com