Customer Service Representative

$15 per hour

Window World of Baton Rouge

Job Description

Summary

America's leading replacement window company, Window World, is looking for a Customer Service Representative to join our headquarters in Baton Rouge, LA . In this position, you'll be responsible for ensuring best-in-class customer experience by assisting customers with products and services-related questions and resolving customer concerns with urgency. Bring your customer service skills and determination, and we'll give you the tools you need to succeed. We want you to climb the ladder with us so ask about the opportunities for growth at Window World!

Responsibilities

Handle customer inquiries through various communication channels including over the phone, email, online chat, text messaging, or in person
Answers questions related to products, policies, and services offered by the organization
Schedule appointments for estimates, installations, and other related services
Review customer account information to identify and resolve customer concerns and escalate issues beyond their expertise level
Engage appropriate resources and route calls for followup and resolution
Accurately create and update customer accounts and input records of customer interactions
Collect and process payment transactions
Contact customers in support of outbound program initiatives
Recommend improvements in processes, policies, and procedures to prevent future gaps in customer experience
Actively support and meet the organization's performance metrics including call quality, call handling time, call wrap time, and attendance
Provide assistance with training and orientation for other Team Members when assigned
Performs other duties as assigned or requested by management

Qualifications

High school diploma or equivalent
1 year of experience in customer service or call center work setting (2+ years is a plus)
Excellent customer service skills including active listening and critical thinking
Proficient computer skills including Microsoft Office products
Accuracy in data entry and proficient typing skills
Service-oriented with desire to resolve customer issues
Positive, upbeat attitude and team player
Ability to work in-person during office hours: Monday - Friday, 8:00 am - 5:00 pm, and rotating Saturdays 8:00 am - 12:00 pm; 8405 Airline Hwy, Baton Rouge, LA 70815

Benefits

Job Type: Hourly, starting at $15 (may vary depending on experience)
Paid weekly!
401k with company matching contributions!
Comprehensive benefits package including, vision, dental, and health insurance
Paid time off (PTO) and vacation that accrues over time
Opportunities for advancement and bonuses

Don't Miss your WINDOW to Apply!

Apply for our Customer Service Representative position before the application window closes.

Apply

Vacancy posted 5 days ago

Similar jobs that could be interesting for youBased on the Customer Service Representative in Baton Rouge, LA vacancy

Sales Account Representative
...Alleviation, we embrace the values of Ownership, Growth, and Service. We're dedicated to your success and offer an extensive training... ...of your territory. Core Responsibilities: Utilize our customized Salesforce CRM to curate leads and generate clients while...
Suggested
Weekly pay
Work experience placement
Local area
Alleviation Enterprise LLC
Denham Springs, LA
10 days ago
Sales Development Representative
...individuals to help us deliver cyber security compliance services and software for thousands of customers. You will be teaming up with a group of consultants... ...diverse backgrounds. As a Sales Development Representative, you will be a member of a growing team that is...
Suggested
TraceSecurity
Baton Rouge, LA
22 days ago
Call Center Agent
...Call Center Agent Catch Vibe Voice is a customer-focused company dedicated to delivering exceptional communication experiences through... ...and individuals who are passionate about providing outstanding service. Job Description Catch Vibe Voice is seeking a motivated...
Suggested
Full time
Alphabe Insight
Baton Rouge, LA
2 days ago
Call Center Agent
...makes a difference. As a Call Center Agent , you’ll support customers through professional and positive conversations. Responsibilities... ...interactions. Support team performance goals. Uphold service standards and professionalism. What We Offer: Structured...
Suggested
Full time
Mark Rink.
Baton Rouge, LA
16 hours ago
Customer Service Representative - $12.73 to $13.95/HrBaton Rouge, LA
$12.73 - $13.95 per hour
...Customer Service Representative Start your career in the consumer finance industry with an industry leader. We give you the skills and experience needed to begin a solid professional career in the Title, Payday and Signature Loan industry. The role of Customer Service...
Suggested
Cash Cow Louisiana
Baton Rouge, LA
3 days ago
Cold Caller
...with integrity, quality craftsmanship, and a deep commitment to customer satisfaction. As a family-owned and operated business, we treat... ...reaching out to potential customers, introducing our roofing services, setting appointments, and gathering lead information for our sales...
Part time
Lifetime Roofing
Baton Rouge, LA
17 days ago
Commercial Lines Customer Service Representative
...investment and wealth management products and services. With over 21,000 employees in 600+... ...to make the best decisions for our customers and organization. We offer: ~ Competitive... ...Commercial Lines Customer Service Representative The Commercial Lines Customer...
Temporary work
Local area
HUB International
Baton Rouge, LA
16 hours ago
Customer Service Representative Part Time
Job Title Ability to work well and consult with associates at all levels and contribute to a positive work environment. Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise...
Part time
Shift work
Tailored Brands Inc
Baton Rouge, LA
3 days ago
OVERNIGHT CSR Customer Service Representative
...Customer Service Representative Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location. Essential...
All shifts
Flexible hours
Shift work
Night shift
Gas Express LLC
Baton Rouge, LA
2 days ago
BioTech Sales Account Rep
...These values help our Pharmaceutical Sales Representatives set goals based on our organization's... ...sell products to current and potential customers within a defined geography. Develop,... ...in particular with regards to customer service orientation Strong business acumen...
Immediate start
Innovativ Pharma, Inc.
Baton Rouge, LA
2 days ago
Telemarketer - State Farm Agent Team Member
...join our team. As a Telemarketer, you will play a crucial role in expanding our client base and promoting our insurance products and services through outbound calls. This position offers flexibility in scheduling and provides an opportunity to gain valuable experience in...
Flexible hours
Mitch Mula - State Farm Agent
Baton Rouge, LA
1 day ago
Appointment Scheduler
...appropriate records for physician schedules Offers mammogram services to all patients meeting the practices policy and procedures.... ...Scheduler's operations. Knowledge of HIPAA compliance Knowledge of customer service principles and techniques Skills: Skilled in preforming...
Full time
Work at office
LOUISIANA WOMENS HEALTHCARE
Baton Rouge, LA
1 day ago
ACCOUNTING COORDINATOR
$39k
...Caspari Hall or email ****@*****.***. For student academic services, contact the Director of Access and Disability Support, Crissey... ...Accounting Principles Positive attitude and excellent customer service skills Proficient in Microsoft Word and Excel Experience...
Work at office
Local area
State of Louisiana
Baton Rouge, LA
2 days ago
Accounts Payable Coordinator
...Accounts Payable Clerk Our client, a well-established and growing organization within the energy services industry, is seeking a detail-oriented Accounts Payable Clerk to join their team. This is an excellent opportunity to join a company that offers long-term stability...
Zaddy Solutions
Baton Rouge, LA
5 days ago
Customer Service Sales Representative
...Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products...
Weekly pay
Full time
Local area
Remote work
Work from home
Zuzick & Associates
Baton Rouge, LA
3 days ago
Medical Equipment Customer Service Representative
...Customer Service Representative Home Healthcare Intake & Insurance Verification At Rotech Healthcare Inc., we're more than a medical equipment providerwe're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment...
Work experience placement
Work at office
Local area
Work from home
Rotech Healthcare
Baton Rouge, LA
16 hours ago
Sales and Service Agent Remote
$69k
...Job Description Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position... ...communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications...
Remote job
Work from home
Flexible hours
HMG Careers
Central, LA
more than 2 months ago
Customer Service Representative - State Farm Agent Team Member
$32k - $150k
...Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative - State Farm Agent Team Member with Alexis Ducorbier - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a...
For contractors
Alexis Ducorbier - State Farm Agent
Denham Springs, LA
1 day ago
Customer Service Representative - State Farm Agent Team Member
$40k - $45k
...Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative - State Farm Agent Team Member with Laurin Maier - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful...
For contractors
Work at office
Laurin Maier - State Farm Agent
Baton Rouge, LA
4 days ago
Renewals Specialist
$97k - $135k
...We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation....
Full time
Contract work
Temporary work
Remote work
Work from home
Flexible hours
Ensono
Baton Rouge, LA
3 days ago
Territory Account Representative
...Description Job Description At Bottom Line Equipment we are continually focusing on exceeding the rental, sales and service needs of our customers. Our mission is to rent Heavy Equipment and Specialty Attachments to build better communities by raising the standards...
Temporary work
For contractors
Work at office
Bottom Line Equipment, LLC
Baton Rouge, LA
14 days ago
Bilingual Multi-Location Customer Service Specialist (Spanish)
...within a 25- mile radius of Store #707165, located at: 5807 Siegen Ln, Baton Rouge, LA 70809. This is a Full-time position. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-...
Full time
Contract work
For contractors
Work experience placement
Local area
Afternoon shift
Sherwin-Williams
Baton Rouge, LA
3 hours ago
Spanish Bilingual Limited Service Customer Service Representative
$18.46 per hour
...Description & Requirements Maximus is seeking Spanish Bilingual Limited Service Customer Service Representatives for Virginia Medicaid, SNAP, and TANF Eligibility Assistance. We are seeking dedicated and empathetic Spanish Bilingual Limited Service Customer Service...
Minimum wage
Full time
Contract work
Temporary work
Work experience placement
Work at office
Remote work
Home office
Monday to Friday
Shift work
Maximus
Baton Rouge, LA
16 hours ago
Bilingual Appointment Setter
$16 - $18 per hour
...Description Job Description CDR General Services is seeking an Bilingual Appoint... ...interest and schedule meetings for Sales Representatives. Identify and qualify prospective... ...setting, inside sales, telemarketing, or customer service preferred ~ Strong verbal...
Hourly pay
Full time
Monday to Friday
CDR General Services LLC
Baton Rouge, LA
6 days ago
Sales Account Manager / Event Coordinator
...planning or hospitality, 3+ years preferred Excellent organizational and communication skills High-energy personality with a customer-first mindset Ability to work nights and weekends as needed Familiarity with social media and marketing is a plus Perks:...
Full time
Night shift
Weekend work
Court To Table | Kitchen & Bar
Baton Rouge, LA
2 days ago
Insurance Account Position - State Farm Agent Team Member
...Are You Driven & Ambitious? This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works...
For contractors
Work at office
Monday to Friday
Sharon Green
Baton Rouge, LA
2 days ago
Insurance Account Position - State Farm Agent Team Member
$50k - $75k
...This position is perfect for someone who thrives on identifying customer needs, delivering tailored insurance solutions, and... ...relationship-building abilities. Experience in sales or customer service preferred. Goal-oriented and motivated by achieving measurable...
For contractors
Work at office
Steven Brooksher - State Farm Agent
Baton Rouge, LA
16 hours ago
Insurance Account Position - State Farm Agent Team Member
$60k - $100k
...recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Insurance Account Position - State Farm... ...with customers, identify their needs, and market products or services that maximize value. You may also assist in developing...
Work at office
Monday to Friday
Drew Dileo
Baton Rouge, LA
16 hours ago
Patient Account Representative 2 - Hospital
...Patient Accounts Representative 2 The Patient Accounts Representative 2 works with patients, co-workers and external agencies to... ...account adjustments and appeals. Responsibilities Customer Service Promptly answers inquiries from patients, co-workers, and...
Franciscan Missionaries of Our Lady Health System
Baton Rouge, LA
4 days ago
Insurance Account Position - State Farm Agent Team Member
...for a State Farm agent to join our team. Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered... ...State Farm agents market only State Farm Insurance and Financial Service products. Responsibilities: Establish customer relationships...
For contractors
Work at office
Remote work
Work from home
Flexible hours
Sharon Green - State Farm Agent
Baton Rouge, LA
24 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!