SALES ASSOCIATE

Job Description - SALES ASSOCIATE (26000119) SALES ASSOCIATE Job Number: 26000119 Primary Location: United States-South Carolina-Goose Creek Organization: Charleston Pay Range: $15.00 up to $20.70 Job Summary As a sales associate you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and be able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities Customer Service Proactively engage and make a connection with customers. Ask questions and listen to customer needs. Direct customers to merchandise, informing them about upcoming events, promotions, mobile offers, STAR card. Cooperate and build positive, inclusive, and respectful relationships; take accountability for your own actions and outcomes. Organization Maintain store appearance. Sales Cross‑sell products and know the layout of the store. Make suggestions to customers on latest trends and current promotions based on their individual needs. Upsell products. Learn product features and keep up with the latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge and specifications. Use a point‑of‑sale system to process cash, exchanges, discounts, gift cards, credit cards, debit cards, and handle cash including counting money and returning accurate amounts to customers. Complete various forms of paperwork, reports, and reconciliation. Inventory Be the keeper of merchandise, complete all inventory processes, and ensure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories. Dependability Adhere to assigned work schedule. Complete work assignments accurately and on time. Other Duties as Assigned Additional tasks as requested by management. Qualifications – Product Knowledge Basic knowledge of products and merchandise. Experience Retail experience preferred but not required. Communication Skills Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents, such as safety rules, operating and maintenance instructions, and procedure manuals. Communicate effectively with customers, peers, and management. Proper telephone etiquette. Mathematical Skills Basic math functions such as addition, subtraction, multiplication, and division. Reasoning Ability Ability to multi‑task while remaining attentive to customers and flexible to the needs of the business. Work as part of a team and take initiative independently of direct supervision. Physical Demands & Work Environment This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Lifting of at least 25 lbs. and up to 50 lbs. in some departments. Work is typically performed indoors but may be assigned outdoors depending on location. Other Skills Enthusiastic, friendly, and energetic with a desire to provide outstanding service. Work Hours Available to work a variety of hours, which may include early mornings, evenings, weekends, and holidays. High school graduate or equivalent preferred. No experience required. #J-18808-Ljbffr