Server
Uptown Alley_Uphoff Ventures LLC
Benefits:
Fun and Exciting Work Environment
Culture & Community - engaging team events, monthly team recognition
401k, Roth IRA
Financial Security - competitive salary, incentive bonus structure
Generous Paid Time Off Policies
Work-Life Balance - Flexible working schedule
Health & Wellbeing - company sponsored health and vision insurance
Professional Development
Role Purpose: The purpose of a server at Uptown Alley is to provide excellent customer service and ensure that guests have an enjoyable dining experience.
Key Responsibilities:
Strategic and Financial Responsibilities
Upselling and Revenue Generation
Payment Processing
Table Turnover and Seating Optimization
Operational Responsibilities
Compliance and Safety
Problem Resolution
Menu Knowledge
Customer Service Responsibilities
Customer Satisfaction
Education & Qualifications:
Certifications in food safety and sanitation, such as ServSafe or Safe Food Handling
High School Diploma or Equivalent
Physical Stamina and Endurance-ability to stand for long periods, lift heavy objects, and perform repetitive tasks in a hot and demanding kitchen environment
Experience:
Servers should have prior experience working as servers in a restaurant or hospitality setting
Strong understanding of front-of-house operations, including customer service techniques, order taking, and table service
Desirable - Previous experience in a high volume restaurant
Skills & Competencies:
Customer Service Orientation
Communication Skills
Attention to Detail
Technological Proficiency
POS Systems
Reservation Systems
Personal Qualities:
Self starter- driven and motivated work ethic, the ability to be resilient, the ability to be adaptable, empathy, ability the strategic thinker, collaborative, customer focused, results-driven.
Languages:
English
Desirable - Spanish
Department: Operations/Culinary Location: On-Site Travel Required: No Working Pattern: Monday-Friday, Weekends, Nights, Holidays Reports To: General Manager/AGM Collaborates With: Management team, Administrative support Supports & Engages With: FOH, BOH
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