Atticus Barista
Atticus Bookstore Café and Market
Barista Job SummaryAn Atticus Barista is responsible for preparing and serving coffee and other beverages to customers. Their duties include working with other Baristas and cashiers to help take orders, make drinks and provide timely service to customers. At Atticus, we encourage input from our staff for R&D of seasonal beverages and specialty drinks. Baristas, like all front of house staff, are responsible for the product knowledge of all food menu items and Atticus bread and pastry.Requirements for positionBaristas must know the proper composition and how to make all core espresso based beverages. They must be proficient in espresso machine usage as well as how to produce proper micro foam. Must be able to follow a drink building recipe. We are aware many companies have different ideas of beverage compositions – baristas at Atticus must follow our company drink building formulas to produce drinks to our standards.Duties and ResponsibilitiesMake all drinks made to order properly and in a timely mannerEnsure proper stock levels for all ingredients for made to order drinks to have a successful shiftStock all paper goods used in the barista stationBrew coffee, tea, and lemonade to proper par level based on shift and volumeGreet customer, provide them with item information and direct them to the items location in the storeDeliver informative feedback to shift supervisor and management to ensure high quality food and service, café safety, maintenance, and sanitationUphold the core service principles of the café, and provide timely friendly serviceAssisting the cashier in processing customer orders: scan, bag, and provide receiptBuild a strong knowledge of the POS system – knowing where non-bar code items are located to expedite faster scanningProduct Knowledge – learn and stay current with products sold and made by Atticus including – beverages, bread, pastry, beer, wine, and retail grocery itemsAssist with the smooth acclimation of new employees into the store and culture of AtticusComply at all times with the standards, policies, and code of conduct & ethics set up by Atticus bookstore/caféPerform end of shift duties as prescribed by the shift supervisorQualificationsExcellent customer service skillsKnowledge of all core espresso based beveragesMust know how to properly steam milk to produce micro foamAbility to work fast, but in an efficient and controlled manorExcellent communication and interpersonal skills towards customers and store staffAbility to operate as a team member and get along with othersAbility to accept supervisory training related to performance, attitude, and work habitsPhysical RequirementsPhysical endurance to work long shifts in a busy environment.Ability to stand 90% of the timeAbility to lift and carry 50 lbs.Ability to work in stressful, fast-paced environment.AvailabilityFlexibility to work early shifts weekends and holidaysReports directly to: Barista Trainer, General Manager, Shift Supervisor***This duty list not intended to cover every possible responsibility and situation. As an employee of the café your duties and responsibilities may vary from shift to shift and moment to moment as demanded by the needs of the business. As a team member you will be expected to adjust to fulfill the needs of the business as requested by management or the shift supervisor.
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