Office Administrator / Intake Specialist

Job Description

Job Description

Overview

• Join the client as a Commercial Electrician supporting commercial electrical projects across South Florida. Apply your journeyman-level expertise to power distribution, lighting controls, electrical installations, and related systems.

• 2+ years of experience in office administration, customer service, scheduling, or a similar administrative role.
• High school diploma or GED.
• Proficiency in Microsoft Office, particularly Excel.
• Experience using CRM software or similar customer management systems.
• Strong communication skills with a friendly and professional phone presence.

• Answer incoming calls, respond to customer inquiries, and provide friendly, professional assistance.
• Manage customer intake by gathering project information, entering details into the CRM, and coordinating next steps.
• Schedule and confirm customer appointments while maintaining accurate calendars and records.
• Communicate with customers regarding upcoming appointments, project details, and general questions.
• Process completed job folders, contracts, payments, and other administrative documentation.