Technician, Operations

POSITION OVERVIEW The Technician (Process), Operations role is an excellent opportunity for individuals with experience in manufacturing and/or packaging operations who are proficient with hands‑on processing and production control activities. This role is responsible for independently and proficiently executing daily production tasks in alignment with standard operating procedures. The process technician will operate equipment, perform basic equipment set up, execute equipment challenges, monitor equipment performance and product quality during production, clean work areas, move materials accurately and efficiently and perform routine equipment / process troubleshooting. PRIMARY ACTIVITIES Operate and maintain various manufacturing and packaging equipment to routinely achieve production standards while following GMPs and SOPs. Complete effective line clearance, cleaning and inspection including the completion of required documentation. Complete basic equipment set up. Maintain and transport all required processing equipment, materials, supplies and products needed to support manufacturing and packaging. Perform and document equipment challenges per current procedures. Complete in‑process product quality checks and inspections supporting the product manufacturing and packaging, validation, and development processes as required. Identify equipment malfunctions and process issues; communicate and escalate appropriately for timely resolution to minimize downtime. Perform basic troubleshooting of equipment. Complete all process related documentation promptly and accurately to meet data integrity requirements. Proactively identify potential production issues and take action to prevent occurrence. Organise, clean and maintain the designated work area to ensure a clean and orderly working environment. Assist in the daily coordination of manufacturing and packaging activities to ensure production schedules are adhered to and customer needs are met. Anticipate non‑equipment related production issues and act proactively to prevent occurrence or mitigate potential impact to production. Carry out the Manufacturing Division's site mission by assuring finished goods and services are of the highest quality, optimal cost, and delivered on schedule. COMPLIANCE Conduct all manufacturing and packaging operations in accordance with current Good Manufacturing Practices (cGMP), site Standard Operating Procedures (SOPs) and Divisional policies and guidelines. Strictly adhere to all site policies on personal conduct and attendance. Follow health and safety policies, including proper gowning procedures and the use of safety equipment. Take accountability for personal and others' safety by reporting and resolving unsafe conditions. Promptly identify and report any compliance, environmental, safety, and process deviations as appropriate and escape to appropriate personnel. Actively participate in and complete EHS and quality‑related compliance training in a timely manner. Maintain work area in constant state of compliance with respect to proper housekeeping, material segregation, and personal gowning including required personal protective equipment. Document manufacturing and packaging activities in accordance with Good Documentation Practices including ensuring data integrity requirements are met. Conduct routine production documentation reviews to ensure adherence to Good Documentation practices and Right First‑Time production execution. Assist in the investigation, root cause determination, and CAPA implementation for personnel related compliance discrepancies noted during day‑to‑day activities and/or audits. Escalate as per IPT management processes. COLLABORATION AND TEAMWORK Collaborates with peers and other employees at various levels throughout the organization to achieve company, site and departmental goals. Maintain a culture of continuous improvement / MPS focused on standard work, making problems visible, minimizing waste, reducing process variability, and problem solving. Participate in quality and safety investigations, improvement activities, and projects to improve manufacturing and packaging operation processes. Attend and actively participate in safety & housekeeping walkthroughs, 5S, GEMBA, or any other operations, lean six‑sigma, quality, safety or environmental training/initiatives, as required. Participate in projects to enhance manufacturing and packaging equipment functionality and operational processes. Train, develop, and mentor other team members by sharing experiences and best practices. Help to develop and improve process standard work. Pursue knowledge and skills in assigned area from an operations perspective and share that information readily with team. Routinely demonstrate leadership and conflict‑resolution ability. SKILLS Education Requirements High School Diploma or equivalent. Required Skills More than 2 years of experience in a GMP manufacturing facility. Robust understanding of cGMP requirements related to manufacturing and packaging execution. Demonstrated ability to work independently as team member. Demonstrated good attitude, interpersonal skills with ability to influence and support others through a culture of inclusion, feedback, and empowerment. Demonstrated ability to work with computerized and automated systems. Must be willing and able to lift 50 lbs. Must be willing to work irregular hours to support multi‑shift operation and/or weekends as needed. Preferred Skills Demonstrated leadership ability, peer training experience, and productivity improvement execution strongly preferred. Experience in Continuous Improvement, Lean Manufacturing, Problem Solving, and/or Right First‑Time methodologies. SAP / MES / electronic logbook basic knowledge from a production execution perspective. Outstanding communication skills both within direct team and across multiple shifts to ensure success of overall team. PAY AND BENEFITS #MSJR The salary range for this role is: $52,500 - $82,700. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long‑term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. Equality & Diversity Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. The same rights are available under state law. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Legal & Compliance We are a federal contractor complying with all relevant affirmative action requirements for protected veterans and individuals with disabilities. We are committed to honoring legal obligations under the U.S. Equal Opportunity Employment laws, the EEOC GINA Supplement, CA and CO legislation, and local city ordinances (San Francisco, Los Angeles). Company Background We are a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Work Details Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: No Travel Required Flexible Work Arrangements: Not Applicable Shift: 1st - Day Valid Driving License: No Hazardous Material(s): NA Legal Disclaimers & Policies Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre‑existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. #J-18808-Ljbffr