Referral Coordinator

About the Role We are seeking a Referral Coordinator with a passion for service excellence to join our team in the Mesquite area. You will help expand our impact on the community by providing access to high quality, compassionate health care. The Referral Coordinator is responsible for processing medical, dental, and specialty referrals, as well as PAP applications for patients of HHM Health. Location 4550 Gus Thomasson Rd, Ste. 40, Mesquite, TX 75150 (100% On‑site role) Responsibilities Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety Update providers on issues or concerns regarding referrals and communicate directly with patients and providers Work with insurance companies and care providers to share essential patient information, assist primarily in scheduling appointments, and manage health insurance issues Connect reports to patient charts and notify provider of results Communicate with patients to complete referral process Work and track outgoing referrals by urgency and requested timeline Share your expertise and best practices to help us become the provider of choice Qualifications High School Diploma or equivalent Prior experience as a Referral Coordinator or similar in a healthcare setting Experience in community health centers and/or non‑profits is preferred Detail‑oriented and able to multi‑task in a high‑volume environment Strong written and verbal communication skills Experience serving multicultural and multilingual patient populations Experience with eClinicalWorks or similar and MS Office Suite skills Bilingual in Spanish, Pashto, Burmese, Rohingya or any other languages Servant heart with the desire to make a positive impact Benefits Health Savings Account 403(b) retirement savings plan with dollar‑for‑dollar matching up to 3% and match 50% of the next 2% (contribute 5% to get 4% matched), 100% vested upon enrollment Generous time off plan for full‑time employees (includes Health & Wellness + Volunteer Days + Paid Time Off) Accidental Death & Dismemberments (ADD) plan Short‑term & Long‑term Disability Employee Assistance Programs (EAP) HHM CARES Fund (employee emergency relief fund) Annual Benefits Free vision, dental, and life insurance, plus competitive medical premiums Equal Opportunity Employer HHM Health is committed to providing equal employment opportunity to all individuals regardless of race, color, religion, gender identity and expression, age, sexual orientation, national origin, disability, veteran status, marital status, or any other characteristic protected by federal, state or local law. HHM Health hires and promotes based solely on the qualifications of the individual and the essential functions of the job being filled. No third‑party recruitment agencies please. #J-18808-Ljbffr HHM Health