Outreach Liaison

At Steadfast Health we’re a on a mission to deliver hope, healing, and long-term health to those experiencing substance use disorder, through best-in-class addiction treatment and an unwavering belief that lasting recovery comes from partnering with our patients as respected equals in their care journey. We’re a passionate team striving to raise the standard of compassionate care for our patients, and we know that to do that, we must care for our people first. We’d love to meet you and tell you about what we’re building! Role As a Community Outreach Liaison at Steadfast Health, you’ll be at the forefront of expanding access to evidence-based substance use disorder treatment, building community awareness around the care we provide, and driving referrals that make a direct impact on lives. As the Community Outreach Liaison, you will serve as an in-community resource leading presentations, building relationships with referring parties, and helping potential patients access our services. As our company representative you will be responsible for integrating Steadfast as a go-to referral partner for a variety of community partners. Location: Territory will include Raleigh and the surrounding areas Responsibilities Community Outreach - 75% Visit with designated community partners across your assigned territory to help develop, sustain and grow relationships with (but not limited to): hospitals and health systems, primary care and specialty clinics, government agencies, criminal justice organizations, community resource networks and harm reduction groups. Establish and maintain relationships with Medicaid Managed Care Organizations that serve Steadfast patients, and seek opportunities to join MCOs in community (mobile van, community events, other). Provide information to potential patients exploring treatment options and help steward their process of enrolling in care. Meet or exceed established enrollment targets. Planning & Documentation – 15% Complete timely documentation of all outreach activities. Meet with local clinic staff, supervisor and outreach colleagues. Project Management – 10% Coordinate with referral partners, including those using Steadfast’s inpatient consult service to align resources and educational opportunities. Create quarterly outreach and event plans that capitalize on opportunities to be in community with key partners. Background Track record of building referral relationships: community outreach in behavioral health, criminal justice or hospital space and/or healthcare business development or sales (3 years or more) Public speaking skills Well-developed written communication skills Active driver's license, reliable transportation, and proof of active automobile insurance Experience working with customer relationship management systems (Salesforce, HubSpot, etc.) or electronic medical record systems for referral management Ability to work flexible hours, including evenings and weekends as required Passionate about Steadfast Health's mission to provide low-barrier, non-punitive, harm-reductionist SUD care. Location requirement (e.g. Lives in, or near, Raleigh) Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to travel frequently within the assigned territory, including driving for extended periods. Ability to stand, walk, and move for prolonged periods while attending community events and meetings. Ability to lift and carry materials (such as brochures, banners, and outreach supplies) up to 25 lbs. Ability to work in various environments, including healthcare facilities, community centers, and outdoor event spaces. Ability to use standard office equipment, including computers, phones, and video conferencing tools. Must have the stamina to work flexible hours, including evenings and weekends, as needed. Investors & Partners Steadfast Health is proudly funded by Google Ventures (GV) and launched out of Triple Aim Partners . Since 2019, Triple Aim Partners (TAP) has partnered with entrepreneurs across the healthcare ecosystem to build transformative organizations, all with the mission of achieving the Triple Aim (better patient experience, better population health, and lower healthcare costs for all). TAP emphasizes the importance of creating strong, front-line focused company cultures that enable high-quality patient care. U.S. Standard Demographic Questions We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Steadfast Health’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Voluntary Self-Identification of Disability Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury #J-18808-Ljbffr