Lead Medical Support Assistant

Lead Medical Support Assistant

The Lead Medical Support Assistant monitors and assists in the development of work assignments, provides input on performance, resolves daily program issues and maintains efficient workflow in alignment with the Supervisory Medical Support Assistant. Lead Medical Support Assistant is responsible for initiating and carrying out a variety of administrative and technical duties. Additional assignments include but are not limited to: contributing in team huddles and meetings to manage and plan patient care; setting priorities and deadlines; adjusting the flow and sequencing of the work to meet team and patient needs; may work with the team to reinforce the plan of care and self- help solutions and entering appropriate information into the electronic record; monitoring pre- appointment requirements to assure readiness for patient visit/procedure (e.g. X-ray, lab work); participating and providing input in problem solving on operational issues or procedures in team meetings; performing administrative follow up actions; independently following up on team huddles by escalating information and collaborating with the medical team to assure continuity of care; educating providers about shared patients (those who receive their care at multiple VAs or those who have care in the community) and bringing to the attention of the provider.

Work Schedule: Work schedules may vary based on the location requested. Tour of duty is subject to change based on the needs of the facility.

Recruitment Incentive (Sign-on Bonus): Not Authorized

Permanent Change of Station (Relocation Assistance): Not Authorized

Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).

Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience.

Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Telework: Not Available

Virtual: This is not a virtual position.

Functional Statement #: Varies by location

Permanent Change of Station (PCS): Not Authorized