Automotive Service Advisor

Service AdvisorAt Straub Automotive we're a fun-loving, hard-working team that takes pride in what we do.We're growing and looking to add a Service Advisor to our team. This can be someone with direct experience or a background in retail, service industry, or enjoys creating exceptional customer experiences.Why Straub?Employee Perks – Flexible schedule options. Overtime opportunities. Employee vehicle purchase program. Employee Appreciation Month and much more!Family-Owned & Award-Winning – Three generations strong! Winner of the 2026 TIME Dealer of the Year; Honda's President's Award, JD Power's Dealer of Excellence Award; Hyundai's Board of Excellence Award; Nissan's Award of Excellence and numerous others. #1 Honda store in WV!Full Benefits Package – Health, dental, and vision insurance, 401(k) with company match, paid time off, and holidays.Training & Growth – Training to build your skills and your career.Strong Leadership – Managers who know the business and support their employees.Fun, Supportive Team – A place where people enjoy coming to work.What You'll DoPoint of Contact - Connection between customers and technicians.Advising - Build trust by advising customers on vehicle service and maintenance.Scheduling - Manage appointments and document vehicle concerns.Communication - Resolve customer questions and concerns professionally.Documentation - Maintain accurate service records.What We're Looking ForSkills - Great communication! Organized. Problem-solver. Commonsense. Positive mindset. Driven. Mechanical understanding. Upbeat attitude!Technology - Strong comfort with using computer systems.Driving Record– Valid driver's license with a clean driving record.Education– High school diploma or equivalent.Availability– Ability to work Saturdays.If you're ready to work in a growing organization with lots of opportunities, apply now!Straub Automotive is an Equal Opportunity Employer.