Quality Manager

Job Description

Company Overview

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An innovative tube supplier and extruded shape manufacturer known for collaborating with customers to solve unique product challenges with custom-engineered products. Offerings include machining and cutting, slitting and edging, surface finishing, and special testing of precision-engineered tubing, as well as solid and hollow engineered shapes made to your specifications.

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POSITION SUMMARY

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Develops, coordinates, and implements the quality assurance program designed to ensure quality production of products consistent with established standards and meets or exceeds customer needs.

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ESSENTIAL RESPONSIBILITIES

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Include the following. Other duties may be assigned.

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• Formulates and maintains quality assurance objectives complementary to corporate policies and goals.
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• Manages customer relationships relative to customer needs, concerns, dissatisfactions, audits, inspections, etc.
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• Investigates and resolves customer complaints regarding quality.
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• Develops and implements systems to meet third party certifications to include ISO, IATF, ASTM, customer Quality Assurance programs, etc.
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• Interprets quality assurance philosophy to key personnel in organization.
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• Performs quality reviews of contract documentation for compliance with stated requirements, including vendor quality manuals and company quality records.
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• Performs technical reviews of potential business and assures compliance to contract review processes.
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• Applies statistical process control (SPC) methods for analyzing data to evaluate the current process and process changes.
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• Manages and actively participates in all aspects of Supplier Quality activities including vendor control and product attributes.
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• Reviews all data obtained during all quality assurance activities to ensure consistency with company policies and procedures.
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• Designs and implements quality assurance training programs for key personnel in conjunction with managers.
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• Develops new approaches to solve problems identified during quality assurance activities.
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• Keeps management team abreast of significant issues or developments identified during quality assurance activities and actions being taken to improve the situation.
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• Prepares and presents technical and program information to the management team.
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• Directs technical and administrative workers engaged in quality assurance activities.
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• Maintains a working knowledge of government and industry quality assurance codes and standards.
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• Plays an active role on the Eupora management team.
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Supervisory Responsibilities (If applicable)

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• Directly supervises the Quality Engineer and Quality Technicians (3 to 4) personnel. Is responsible for the overall direction, coordination, and evaluation of the Quality department.
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QUALIFICATIONS and EDUCATION REQUIREMENTS

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• Education and/or Experience: Bachelor's degree (B. S.) from four-year College or university in engineering or comparable technical degree with three or more years of quality management experience in a manufacturing environment, or equivalent combination of education and experience. Some supervisory experience required. Metallurgical experience preferred.
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• Experience in managing an APQP system required. Must have a good understanding of lean manufacturing and/or six sigma techniques, and statistical methods.
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• Must demonstrate the ability to accomplish tasks through others; be self-motivated, have a high sense of urgency and the ability to problem solve complex situations.
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• Computer Skills: To perform this job successfully, an individual should have knowledge of Human Resource systems; Internet software; Payroll systems; Spreadsheet software and Word Processing software.
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