Desktop Support Analyst
Robert Half
Job Description
Job Description
Desktop Support Technician
Location: East Hartford, CT
Employment Type: Contract (9-12 Months)
Schedule: 40 Hours Per Week, Monday-Friday
About the Opportunity:
Robert Half is seeking a Desktop Support Technician to join a growing IT team. This position will provide a mix of end-user support, workstation deployment, employee onboarding, and technology rollout assistance.
The ideal candidate will possess strong desktop support skills, enjoy working directly with end users, and be comfortable handling a variety of technical issues in a fast-paced environment.
Responsibilities:
- Provide desktop and end-user support for employees across multiple locations
- Troubleshoot hardware, software, networking, and peripheral device issues
- Image, configure, deploy, and replace laptops and desktop computers
- Support employee onboarding, workstation setup, and equipment provisioning
- Manage and resolve support tickets while maintaining excellent customer service
- Assist with hardware inventory and asset tracking activities
- Support technology refresh initiatives and workstation deployment projects
- Coordinate technology-related tasks associated with office expansions, relocations, and operational initiatives
- Work closely with internal IT teams to ensure timely issue resolution
- Document technical issues, resolutions, and support procedures
Required Qualifications:
- 2+ years of Desktop Support, Help Desk, or End User Support experience
- Experience imaging and deploying laptops and desktops
- Strong troubleshooting skills involving hardware and software issues
- Strong communication and customer service skills
- Ability to prioritize multiple tasks and support requests
Preferred Qualifications:
- Experience with asset management and hardware lifecycle activities
- Exposure to project coordination, technology deployments, or office rollouts
- Experience supporting mobile devices and remote users
What We're Looking For:
We're looking for someone who enjoys helping people, takes ownership of technical issues, and can thrive in an environment where no two days are exactly the same. The successful candidate will be a dependable team player who combines strong technical skills with excellent customer service.
Compensation & Benefits
As a salaried employee of Robert Half's Full-Time Engagement Professional program, you will be eligible for:
- Competitive compensation
- Medical, dental, and vision benefits
- Paid holidays
- Paid time off (PTO)
- 401(k) eligibility
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Desktop Support Analyst in East Hartford, CT vacancy
- Responsibilities Provide Level 1 Help Desk support via telephone, remote access, and in-person assistance Troubleshoot hardware, software... ...Minimum 1 year of experience providing Help Desk or Desktop Support services Experience with PC hardware and software installation...SuggestedWork at officeRemote work
$68.4k
...requirements. The incumbent provides analysis in the development and support of projects and data analysis. Determines how decision support... ...Experience and demonstrated proficiency as a Decision Support Analyst or equivalent training and experience in a business or clinical...SuggestedWork at officeLocal areaHighmark Health
Hartford, CT2 days ago- ...Location: Hartford County, Connecticut (Onsite) Required Skills 6+ years of experience as a Production support and Incident management with 2+ years of exp in HealthCare domain Demonstrates strong attention to detail in incident handling, documentation, root cause analysis...SuggestedShift work
ThemeSoft
Hartford, CT2 days ago - ...highest academic, professional, and personalpotential. Under the supervision of the Assistant Director of IT, thisposition provides user support and customer service ontechnology-related issues. This position troubleshoots problems andadvises on appropriate action,...SuggestedFull timeWork at office
The Chronicle of Higher Education
East Hartford, CT1 day ago $20 - $25 per hour
Desktop Support Technician Job Summary We are seeking a skilled Desktop Support Technician to join a dynamic IT team supporting a diverse user community. This individual will serve as an IT generalist responsible for delivering technical support, troubleshooting hardware...SuggestedContract workTemporary workWork at office- ...employees in more than 70 countries across all 7 continents. We are seeking a highly skilled and motivated AI Technology Support Engineer/Analyst to join our dynamic team. The ideal candidate will possess a strong technical background in AI technologies, exceptional problem...Hourly payContract workLocal area
Amentum
Hartford, CT3 days ago $40 - $55 per hour
...Job Description Job Description Hiring for a Customer Support Engineer in East Hartford! Job Description This role provides technical support for gas turbine engines, with a focus on PW4000/2000 powered aircraft and hot section turbine hardware and controls/systems...Full timeContract workTemporary workCasual workWork at officeMonday to FridayShift workNight shiftDay shiftActalent
East Hartford, CT3 days ago- A family-owned business in Hartford seeks an IT Help Desk Technician to support managed IT clients. You will provide end-user support for diverse IT challenges, respond to service tickets, and assist in onboarding new managed IT services. The role requires knowledge of...Work at office
$60k - $70k
The Media Operations Support Analyst provides Level 1 (L1) enterprise support for NBCUniversal’s Technical Operations and Marketing Supply Chain platforms and workflows. This role requires a strong understanding of media asset management, content distribution, brand marketing...Work at officeShift workNight shift$20 per hour
...Job Description HIRING IMMEDIATELY: SYSTEM SUPPORT TECHNICIAN IN BLOOMFIELD, CT Accurate Personnel is hiring immediately for... ...phone Setup, maintain, troubleshoot company mobile phones Desktop and laptop PCs Installation of operating system and user...Full timeTemporary workWork at officeLocal areaImmediate startRelocationDay shiftEarly shiftAccurate Inc
Bloomfield, CT4 hours ago$110k
...Maximus is seeking a qualified Technical Analyst for one or more current and upcoming Child Support system modernization projects. The qualified candidate will support large-system implementation efforts in the Child Support public-sector domain and may be assigned to...Contract workFor subcontractorLocal areaRemote workMAXIMUS
Hartford, CT15 hours ago- ...CT Fully Onsite $25/hr on W2 Job Description: 1. PC Hardware and software installation 2. End user support - face to face and via telephone 3. Excellent customer service skills It's highly desirable that the candidate...Work at office
Ruri Software Technologies LLC
Hartford, CT3 days ago - ...Job ID: 65903 Help Desk Analyst Location: On-site, 505 Hudson Street, Hartford, Connecticut 06106-0000 Client: CT DCF Duration: 12+ Months... .... The candidate will provide telephone and remote control support for level one computer issues and participate in the processing...Work at officeRemote work
nLeague
Hartford, CT3 days ago $114.6k - $234.6k
...You are the builder here. You will be part of a team of really smart, motivated, and diverse people and given the autonomy and support to do your best work. It is a dynamic and flexible workplace where you'll belong and be encouraged. If you want to build large-scale...Temporary workFlexible hoursOracle
Hartford, CT1 day ago- ...concierge-level service. Position Summary Wolff Wealth Advisors is seeking a Full-Time Operations & Client Services Administrator to support our advisors and enhance operational excellence. This role is ideal for a detail-oriented, process-driven professional who enjoys...Full timePart timeWork at office
Wolff Wealth Advisors
Manchester, CT2 days ago $89.2k - $209.5k
...clusters, prevent unnecessary node returns, increase capacity for customers, protect revenue, and improve uptime—by providing an OCI‑supported safe diagnostic experience and by living OCI values. Why Join Us? Innovative Projects : Build groundbreaking solutions for...Temporary workFlexible hoursOracle
Hartford, CT3 days ago$114.6k - $234.6k
...Analytics. This team focuses on product development and product strategy for Oracle Health while building out a complete platform supporting modernized, automated healthcare. This is a net new line of business, constructed with an entrepreneurial spirit that promotes an...Temporary workFlexible hoursOracle
Hartford, CT1 day ago$35.63 - $71.3 per hour
...Job Description Due to the nature of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements, US Citizenship is required. As a member of the Support organization, your focus is to deliver post-sales support and solutions...Hourly payTemporary workRemote workFlexible hoursOracle
Hartford, CT7 days ago- ...System Administration Manage and maintain user accounts, permissions, and security policies in Active Directory and Microsoft 365 . Support and execute backup processes, disaster recovery procedures, and system restorations. Network Management Troubleshoot connectivity...
SJ Mobilita
Manchester, CT1 day ago - ...Engineer Position Overview Performing technical tasks including server, network, and IT infrastructure installations, as well as ongoing support Playing an integral role in the security and overall functionality of environments providing guidance, and alignment with industry...
- ...Job Description Job Description Job Summary Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application...Local areaRemote workAll shiftsFlexible hoursWeekend work
- ...Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote... ...role. ~ Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues. ~ General knowledge network products...Contract workLocal areaImmediate startRemote workWorldwideNight shift
Inserso
Hartford, CT4 days ago - About the job Service Desk Analyst (WFH) At Pro Talent HR, we specialize in empowering businesses with comprehensive HR solutions tailored... ...Desk Analyst will be responsible for providing technical support, troubleshooting, and customer service on a day-to-day basis....Full timeRemote workWork from home
- ...professional growth and career advancement, you'll work alongside supportive colleagues who make every day rewarding. About the Role The... ...placed from our customers regarding Managed IT services (desktop, tablet, and mobile device support, offline servers, software...Work at office
- We are seeking a Senior Service Desk Analyst to deliver advanced technical support and an exceptional customer experience across our organization. In this... ...providers Preferred Qualifications Experience with desktop operating systems and networking Hands‑on experience...Contract workFor contractors
$80k - $90k
...Engineering Coordination Act as the coordination point between Tier 3 support and additional VA support teams assisting end users. Drive... ...PIV issues. Provide training and technical coaching to Tier 2 analysts as needed. Identify automation opportunities to reduce manual...Permanent employmentWork at officeASM Research, An Accenture Federal Services Company
Hartford, CT1 day ago- ...Schedule: Monday - Friday, 8:30 AM - 5:00 PM (Weekends off) About the Job We are seeking a Customer Service Representative to support our customers as a first point of contact. You will be responsible for providing program and account information, password reset...Permanent employmentFull timeMonday to Friday
Veterans Sourcing Group LLC
East Hartford, CT2 days ago $17 - $18 per hour
Call Center Representative East Hartford, CT, United States $ 17.00 - 18.00 (US Dollar) Call Center Representative needs call center/dispatcher experience. Call Center Representative requires: Must be able to pass 27-30 wpm typing test. Must be able...Full timeGlobal Channel Management
East Hartford, CT1 day ago- ...Job Overview The Applications Specialist will provide local, site-specific support for product development functions, scale up and testing of proprietary additives and components, characterize processes using DoE, develop analytical techniques, and assist in production...Local area
MacDermid Alpha Electronics Solutions
Hartford, CT4 days ago $36k
...performance and service objectives in a fast-paced call center environment Staffs multi-line reception area on occasion Provides support to the Admissions front desk Conducts all work in a safe manner and all work safety practices are followed. Other Functions...Full timeWork from homeFlexible hoursGoodwin University
East Hartford, CT2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Desktop Support Analyst. Be the first to apply!
Related searches
- store support East Hartford, CT
- confidential administrative support East Hartford, CT
- online support East Hartford, CT
- independent support services East Hartford, CT
- onsite support East Hartford, CT
- support services East Hartford, CT
- maintenance support East Hartford, CT
- admin support East Hartford, CT
- administrative support East Hartford, CT
- support operator East Hartford, CT