Medical Director

Job Description

Job Description

Job Overview

The Medical Director plays a crucial role in managing and supervising all medical services and ensuring the quality of care provided at the center. This position is essential for the smooth operation of daily activities within the facility, collaborating closely with clinic personnel to guarantee a high standard of patient care. Additionally, the Medical Director is responsible for delivering medical services to patients and overseeing the performance of group providers, analyzing outcomes, and offering constructive feedback.

Key Responsibilities

Accommodations may be provided to assist individuals with disabilities in fulfilling the essential functions of this role.

• Leads various initiatives related to medical care delivery and clinical services, including cost management, utilization review, and quality assurance.

• Collaborates on the creation and regular updates of clinical policies, guidelines, and protocols that govern clinic operations and clinician responsibilities.

• Supervises risk coding and ensures completion of HEDIS quality metrics by group providers, providing necessary feedback.

• Engages in the recruitment and selection of medical providers and other clinic personnel.

• Plans, assigns, and directs tasks; evaluates and assesses the performance of providers.

• Takes responsibility for the quality of medical services provided to patients by monitoring care quality and appropriateness.

• Offers guidance and leadership regarding performance standards.

• Oversees clinical peer review processes.

• Supervises continuing professional education, in-service training, and the orientation of new medical staff.

• Contributes significantly to the formulation of care delivery policies and procedures.

• Manages documentation and care planning activities.

• Conducts regular reviews of practice management functions.

• Addresses urgent issues as they arise.

• Ensures high standards of medical care by reviewing patient satisfaction survey results and addressing clinical patient complaints.

• Maintains compliance with OSHA, ACHA, emergency preparedness, infection control, and other regulatory standards for the clinic.

• Supports provider education, in-service training, and the orientation of new medical staff.

• Provides professional oversight for advanced practice nurses (ARNP) and/or physician assistants (PAs) under collaboration agreements.

• Manages issues related to provider behavior and impairment.

• Analyzes and develops improvement plans for adverse events and patient complaints arising from medical care.

• Leads physician governance committees, including the Medical Records Quality Committee, Infection Diseases Committee, and Adverse Events Committee.

• Participates in and leads future development initiatives for the organization.

• Provides direct patient care within the clinic's scope of practice.

• Performs additional duties as assigned by the executive team.

QualificationsSupervisory Responsibilities

This role oversees all department employees and is accountable for their performance management and hiring processes.

Required Education

• MD or DO degree from an accredited medical institution.

Required Experience

• A minimum of 2 years as a primary care physician and at least 1 year in a Medical Director role.

• At least 2 years of experience working with a diverse patient population, delivering high-quality, cost-effective patient-centric programs.

Required Licenses and Certifications

• An unrestricted medical license in the relevant state.

• Board certification in one of the primary care specialties.

Required Knowledge, Skills, and Abilities

• A combination of education, training, and experience that demonstrates the ability to fulfill the responsibilities outlined, including relevant work experience.

Preferred Qualifications

• N/A

Financial and Budget Responsibilities

This position currently does not entail financial or budget responsibilities.

Languages

• Proficiency in advanced English is required.

• Spanish language skills are preferred.

Travel Requirements

Flexibility to travel as needed for business purposes is required.

Physical Demands and Work Environment

The physical demands outlined here represent what an employee must meet to successfully perform the essential functions of this position.

• Extended periods of working at a computer and participating in meetings.

• Ability to travel periodically to clinics, market sites, and corporate meetings as necessary.

• Occasional on-site presence in clinical or operational settings; exposure to healthcare environments (noise, temperature variations, patient interactions) may occur.

• Comfortable working in a fast-paced, multi-site healthcare organization.

• Accommodations may be provided to assist individuals with disabilities in performing essential functions.

Environmental Conditions

Inside: The employee may encounter environmental conditions that protect from weather but not necessarily from temperature fluctuations. Noise levels may be sufficient to require the worker to raise their voice to be heard above ambient sounds.

Physical/Environmental Activities

Please indicate the frequency of encountering the following working conditions: Occasionally (1-33% of time), Frequently (34-66% of time), Constantly (67-100% of time), or Not Applicable (N/A).

• Must be able to travel to various locations for work (e.g., meetings, events, conferences). Frequency: Occasionally (1-33%)
• May be exposed to outdoor weather conditions such as cold, heat, wetness, and humidity. Frequency: N/A
• May encounter outdoor or warehouse conditions with loud noises, vibrations, fumes, dust, odors, and mists. Frequency: N/A
• Must be able to ascend and descend ladders, stairs, or other equipment. Frequency: N/A
• Subject to exposure to hazardous materials. Frequency: Occasionally (1-33%)