Business Analyst

Who We Are: Great Northern Equipment Distributing, Inc. manufactures and distributes top-quality equipment that you can trust and count on at an exceptional value. We provide quality products and trusted brands to the hardware, lawn & garden, rental, agriculture and power equipment industries. We continue to strategically partner ourselves with quality products, and incorporate smart business solutions that we can utilize across our business to provide our customers exceptional value. Since we started in 1983, our goal has always been to understand our customer's business and develop a complete product and support solution that delivers exactly what you need. Why Choose GNE: We provide an industry leading benefits package to cover healthcare, retirement, and wellness programs to help you be your best self financially and physically. On top of that, we have: Competitive Pay: $65,000 - $85,000 annually, with your exact compensation personalized based on your skills, experience, and location. We believe in rewarding top talent with pay that reflects your value. Paid time off Holiday pay Referral bonus Employee Discounts Employee Assistance Program 401K with employer match Excellent work/life balance Opportunity for internal growth and employee advancement Basic Function: This hands-on Business Analyst role provides tactical and operational support for upstream customer activities and serves as the primary execution resource reporting to the Business Systems Manager. The position is responsible for day-to-day ERP system maintenance, master data management, troubleshooting, and fast-moving task execution to ensure ERP system integrity and smooth business operations. Essential Functions: Provide hands‑on tactical support and execution for ERP initiatives, including analysis, configuration, testing, and deployment of system changes. Own day‑to‑day ERP system integrity, including master data maintenance, customer and dealer entries, setup/configuration, equipment registration, and related file processes. Deliver fast‑moving tactical ERP coverage and support, acting as the primary execution resource for the Business Systems Manager. Perform customer classification, grouping, and segmentation activities. Prepare financial, sales, operational metrics, and reporting deliverables. Analyze sales, customer, and prospect data; identify trends and prepare regular reports. Assist with special customer requests, and other department projects as needed. Collaborate with business teams (sales, operations, finance, supply chain) to gather requirements, resolve issues, and ensure data accuracy. Support ERP vendor coordination, testing activities, user training, and change management processes. Maintain process documentation, system configurations, and data governance standards as directed. Keeps supervisor informed of important developments, potential problems, and all related information necessary for effective management. Coordinates and communicates activities with others, where appropriate, to ensure a coordinated work effort and team approach. Performs other duties as assigned. Attends training as directed by GNE. Qualifications and Experience: Required Bachelor’s degree in Business, Information Systems, Supply Chain, Finance, or related field (or equivalent combination of education and experience). At least 2 years of hands‑on experience in a Business Analyst, ERP Support, or Systems Analyst role. Strong working knowledge and hands‑on experience with ERP systems (e.g., Microsoft Dynamics Business Central or similar). Intermediate to advanced proficiency in Microsoft Excel. Solid experience with customer master data, reporting, and metrics analysis. Demonstrated ability to manage multiple tactical priorities in a fast‑paced environment. Strong analytical, problem‑solving, and attention‑to‑detail skills. Excellent communication and interpersonal skills with the ability to work effectively across departments. Preferred Direct experience with ERP configuration, master data management, and troubleshooting. Familiarity with Microsoft Dynamics Business Central, customer/CRM platforms a plus. Experience in distribution, wholesale, manufacturing, or B2B industry. Previous experience supporting ERP projects or roadmaps. Physical Demands: Frequently required to sit, use hands to handle objects, speak, and hear. Ability to walk, stand, and bend. Frequent wrist and/or hand movement is required. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to lift up to 15 pounds on occasion. Travel: Limited local travel may be required. Work Environment: Office: Office setting is climate controlled, and the noise level is usually quiet to moderate. Warehouse: Warehouse setting is partially climate controlled, and the noise level is usually moderate. Less than 5% of this position’s time will be spent in the warehouse environment. #J-18808-Ljbffr