Parts Advisor
A & L RV Sales, LLC
Job Title
Customer service driven professional with a passion for delivering world class service. Energetic team player who thrives in a collaborative environment. Self-Motivated individual who is looking to join a growing team.
What You'll Do:
- Daily interaction with customers to promote specialized product needs and installations
- Review each job for proper sizing, colors, placement, and prior to scheduling job for installation
- Maintain and update prepayment logs and keep customers apprised of work progress
- Schedule installation appointments with designated service staff members
- Monitor daily parts traffic and receive parts for installations
- Inspect vehicle to ensure proper parts are ordered
- Provide excellent overall customer service
- Maintain a safe and clean work area for customers and coworkers
- May cross train to perform other duties as necessary
Qualifications:
- Previous Inventory or Warehouse experience (Required).
- Customer Service experience in a high-volume environment (Required).
- Automotive experience preferred (not Required).
- Strong communication skills (bi-lingual a plus).
- High School diploma or GED equivalent preferred
- At least one year of sales experience is preferred
- At least one year of previous RV or camping product is preferred but not required
- Ability to work daily on a computer and perform internet searches as needed
- Excellent organization and follow up skills are required
- Knowledge of Service Department procedures and policies is preferred
- Valid driver's license required
- May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
- Periods of standing, stooping, crawling, and bending
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
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