Maintenance Supervisor, Pulp Mill

Job Description

Job Description

About Us

ND Paper is a leading manufacturer of high-quality pulp, paper, and packaging products in the United States, generating over half a billion dollars in annual sales. As a wholly owned subsidiary of Nine Dragons Paper (Holdings) Limited – the largest containerboard producer in the world – ND Paper is part of a global network committed to excellence and innovation. With two integrated pulp and paper mills in Rumford, Maine and Biron, Wisconsin, a packaging plant in Sturtevant, Wisconsin, and two sheeting facilities in Langhorne, Pennsylvania and Fairmont, West Virginia, the ND Paper family produces nearly one million tons of products annually. Our 1,100 dedicated employees are the heart of our operations, and we are committed to fostering positive work environments where individuals can advance and thrive. At ND Paper, we are investing in our future, and that starts with our staff.

Position Summary

The Maintenance Supervisor is responsible for the safe, reliable, and cost-effective execution of all mechanical maintenance activities within the Pulp Mill. This position provides leadership and direction to maintenance supervisors, planners, reliability personnel, and hourly maintenance employees to ensure equipment reliability, operational excellence, and continuous improvement.

The Maintenance Supervisor, Pulp Mill partners closely with Operations, Engineering, Reliability, and Capital Project teams to maximize asset performance, reduce downtime, improve maintenance effectiveness, and support the mill's production and safety objectives.

Job Responsibilities:

• Demonstrate safety as a core value and actively promote a culture of zero injuries. 
• Ensure compliance with all safety policies, procedures, and regulatory requirements. 
• Lead incident investigations, root cause analyses, and corrective action implementation. 
• Conduct regular safety observations, audits, and field engagement activities. 
• Drive continuous improvement in safety performance and employee engagement. 
• Lead and direct all mechanical maintenance activities within the Pulp Mill. 
• Manage planners, reliability personnel, and hourly maintenance employees. 
• Ensure maintenance work is planned, scheduled, and executed safely and efficiently. 
• Develop maintenance strategies that improve equipment reliability and reduce costs. 
• Monitor maintenance performance metrics and implement improvement initiatives. 
• Drive reliability-centered maintenance (RCM) principles throughout the department. 
• Support predictive and condition-based maintenance programs. 
• Lead efforts to reduce unplanned downtime and improve equipment availability. 
• Facilitate root cause failure analysis (RCFA) for significant equipment failures. 
• Partner with Reliability Engineers to identify and implement long-term solutions. 
• Lead planning and execution of major outages, shutdowns, and turnaround activities. 
• Ensure outage work is completed safely, on schedule, and within budget. 
• Coordinate contractor resources and internal maintenance teams. 
• Review lessons learned and implement improvements following outages.
• Coach, mentor, and develop planners and maintenance personnel. 
• Support succession planning and workforce development initiatives. 
• Conduct performance evaluations and provide ongoing feedback. 
• Promote accountability, teamwork, and continuous improvement.

  Required Experience:

• Minimum 7–10 years of maintenance experience in a heavy industrial or manufacturing environment. 
• Minimum 3–5 years of leadership experience supervising maintenance teams. 
• Experience in pulp and paper manufacturing strongly preferred. 
• Strong knowledge of mechanical systems, rotating equipment, pumps, compressors, conveyors, hydraulic systems, and process equipment. 
• Experience with CMMS systems such as SAP. 
• Strong understanding of maintenance planning, scheduling, and reliability principles. 
• Proven leadership, communication, and team-building skills.Strong organizational, interpersonal, communication, problem solving and decision-making skills, as well as initiative and the ability to delegate decision making and other responsibilities. 
• Must model ND Paper values and achieve results through safe work practices, cross-functional participation, manufacturing excellence, integrity and respect for others.

Preferred Qualifications

• Experience leading major outages and turnaround events. 
• Reliability certifications or training. 
• Lean Manufacturing or Continuous Improvement experience. 
• Experience in unionized manufacturing environments.

Attributes for Success

• Hard work – tackle each task with determination, passion and creativity; the willingness to put in whatever effort is required to successfully complete the job at hand.
• Pursuit of Excellence – strive to consistently exceed expectations in our day-to-day work and outperform our competitors in the marketplace, regarding work and company achievements as a collaborative goal with the desire to go above and beyond.
• Integrity - treat the company and teammates with upmost respect, operating on strong moral codes to drive company values and culture. 
• Sense of Urgency – drive forward each day with speed, agility, and flexibility to capture unrealized opportunities and avoid potential risks for the business. 
• Entrepreneurial Spirit – act like an owner, challenging the status quo, asking the right questions, and actively seeking ways to innovate and improve.
• Adaptability – be fluid with ND Paper’s continuous evolution while driving change in a fast-paced environment, equipped with the ability to acclimate quickly. 
• Servant Leadership – set an example by implementing meaningful leadership with heart, empathy, foresight and stewardship.

ND Paper Benefits 

We offer a comprehensive benefits package that includes:

• Medical, dental, and vision insurance as well as voluntary benefits such as accident insurance, hospital indemnity, and critical illness for you and your family. 
• Financial protection benefits, including life insurance, disability insurance, and business travel accident insurance. 
• Tax advantaged accounts such as Healthcare and Dependent Care Flexible Spending Account (FSA). 
• Paid holidays, personal days, and vacation days to support work-life balance. 
• A 401K retirement plan with a company match and annual fixed contribution. 
• Wellness programs with incentives and an on-site clinic available at our Rumford and Biron location. 

Enjoy competitive salaries, comprehensive health benefits, and paid time off. Come be a part of our team and grow with us!

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Please submit your resume, and salary requirements to

No unsolicited resumes - ND Paper does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume you submit to us will immediately become the property of ND Paper. If you would like to become a recruiter for ND Paper, please contact us and we will agree in writing to terms and the specific job roles for which you are authorized to recruit.