Certified Medical Assistant

Certified / Registered Medical Assistant (CMA/RMA)Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day. At Jane Pauley Community Health Center, every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status. Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters.Jane Pauley Community Health Center | Clinical Support ServicesAt Jane Pauley Community Health Center, we believe healthcare is about more than treating illness, it is about caring for the whole person. As a mission-driven Federally Qualified Health Center (FQHC), we provide comprehensive, compassionate, and accessible care to communities across Indiana. We are seeking a Certified or Registered Medical Assistant (CMA/RMA) to join our care team; an ideal opportunity for a clinical professional who thrives in a fast-paced, team-based environment and is passionate about delivering high-quality, patient-centered care.Why This Role Stands OutDirect patient impact in a mission-driven, community-based settingWork alongside providers in a team-based, integrated care modelExposure to a variety of patient populations and clinical conditionsOpportunity to build skills across clinical, administrative, and care coordination functionsSupportive environment focused on growth, learning, and collaborationPosition OverviewThe Certified or Registered Medical Assistant (CMA/RMA) plays a critical role in supporting both patients and providers; ensuring care is delivered efficiently, accurately, and with compassion. This position serves as a key member of the care team, responsible for clinical support, patient flow, and coordination of care; contributing to improved patient outcomes and overall clinic operations.What You'll DoClinical Support & Patient CarePrepare and stock exam rooms to ensure readiness for patient careRoom patients, obtain vital signs, and assess needs to support provider decision-makingAssist providers with procedures and direct patient careAdminister injections, perform EKGs, and support treatment interventionsPerform point-of-care testing and specimen preparation in compliance with CLIA standardsCare Coordination & Patient CommunicationTriage patient phone calls and respond to clinical inquiriesReview test results, medications, and coordinate pharmacy communicationFacilitate referrals and support continuity of careCommunicate effectively with patients, families, and care teams to support outcomesDocumentation & ComplianceComplete accurate and timely documentation within the Electronic Health Record (EHR)Maintain compliance with clinical and regulatory standards including OSHA, CLIA, ADA, and VFC requirementsEnsure proper handling of patient information and adherence to organizational protocolsWhat You BringRequiredCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA)Graduate of an accredited ABHES or CAAHEP Medical Assistant programHigh school diploma or equivalentAmerican Heart Association BLS certificationStrong knowledge of clinical procedures and patient care practicesComputer proficiency with accurate data entry skillsPreferredExperience in an ambulatory or outpatient care settingFamiliarity with VFC, CHIRP, and VOMS systemsExperience supporting diverse patient populations in a fast-paced environmentJoin UsIf you are a detail-oriented clinical professional who is passionate about patient care and thrives in a collaborative environment, we encourage you to apply and be part of a team making a difference every day.Why You'll Love Working HerePurpose-driven work that directly impacts access to care across our communitiesRobust benefits package (medical, dental, vision) designed to support you and your familyGenerous PTO because we believe caring for others starts with caring for yourself401(k) with employer contribution to help you plan for what's aheadLife and disability coverage for peace of mindHere, you are not just filling a role—you are helping shape healthier communities and advancing equitable care every day!